Iyanna Jones
Dumfries
Summary
Customer-focused sales and marketing professional with experience in luxury residential leasing, retail sales, and entrepreneurship. Currently serving as a Sales & Marketing Associate with Bozzuto in Washington, DC, where I assist prospective residents through the full leasing process, conduct apartment tours, manage leasing documentation, and support marketing initiatives to drive community engagement. Known for strong communication skills, excellent customer service, and the ability to build lasting relationships with clients. Experienced in sales, client styling, marketing promotion, and business operations through both professional roles and founding my own clothing brand.
Overview
9
9
years of professional experience
6061
6061
years of post-secondary education
Work History
Sales & Marketing Associate
Bozzuto Management Company
Washington
11.2024 - Current
- Manage leasing and marketing efforts for a luxury apartment community, assisting prospects through the full leasing process from tour to move‑in
- Conduct in‑person and virtual apartment tours highlighting community amenities, floorplans, and neighborhood features
- Respond to leasing inquiries, follow up with leads, and maintain a strong prospect pipeline
- Prepare and process lease agreements, lease riders, and resident documentation using property management systems such as Yardi and RentCafe
- Coordinate move‑in logistics including key distribution, parking assignments, and resident onboarding
- Create marketing materials and digital campaigns including social media posts and email marketing promotions
- Provide exceptional customer service to residents by addressing questions, resolving concerns, and coordinating with management and maintenance teams
Sales Associate
Nordstrom
10.2022 - Current
- Style and assist customers with their purchases
- Welcome and engage with customers
- Maintain floor appearance and organization
- Handle cashier responsibilities
- Drive sales by matching products to customer needs
- Women’s Shoes
Founder & CEO
Noli Cedere
01.2020 - Current
- Founded and manage a clothing brand
- Design and create patterns from scratch
- Sew and produce all merchandise
- Style clients and maintain strong client relationships
Cashier
Wegmans
Tysons
11.2020 - 04.2023
- Scan and bag items efficiently
- Manage cash transactions and count cash
- Collect payments via cash, check, or charge
- Tysons, VA
Dental Receptionist
Washington Metro Dental
09.2020 - 08.2022
- Greet and check‑in patients for appointments
- Schedule and confirm patient appointments
- Manage patient records and ensure confidentiality
- Handle billing and insurance claims processing
- Answer phone calls and respond to patient inquiries
- Coordinate with dental staff to optimize office workflow
Sales Associate
St. John’s Bookstore
Queens
09.2019 - 03.2020
- Assist students in locating textbooks
- Handle cashier responsibilities
- Queens, NY
Sandwich Maker
Dean & DeLuca
Washington
05.2019 - 09.2019
- Prepare sandwiches and serve customers
- Perform cashier duties
- Georgetown, Washington, DC
Sales Associate
ALDO Shoes
Washington
05.2018 - 01.2019
- Assist customers and handle sales transactions
- Maintain store organization
- Ship merchandise to online customers
- Georgetown, Washington, DC
Team Member
Roti Mediterranean
Washington
06.2017 - 08.2018
- Serve customers and perform cashier duties
- Prepare vegetables and meats
- Navy Yard, Washington, DC
Education
Business Management Coursework -
Northern Virginia Community College
Bachelor’s Degree - Mass Communications
St. John’s University
Queens, NYHigh School Diploma -
Woodrow Wilson High School
Washington, DCSkills
- Excellent styling abilities
- Proficient in hand and machine sewing
- Strong analytical skills
- Strong communication skills
- Attentive
- Reliable
- Time-efficient
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
- Experienced in cash handling
- Adaptable to diverse groups
- Exceptional customer service skills
- Determined
- Goal-oriented
Community Service
- Volunteered with Girl Scouts
- Assisted with church events
Timeline
Sales & Marketing Associate
Bozzuto Management Company
11.2024 - Current
Sales Associate
Nordstrom
10.2022 - Current
Cashier
Wegmans
11.2020 - 04.2023
Dental Receptionist
Washington Metro Dental
09.2020 - 08.2022
Founder & CEO
Noli Cedere
01.2020 - Current
Sales Associate
St. John’s Bookstore
09.2019 - 03.2020
Sandwich Maker
Dean & DeLuca
05.2019 - 09.2019
Sales Associate
ALDO Shoes
05.2018 - 01.2019
Team Member
Roti Mediterranean
06.2017 - 08.2018
Business Management Coursework -
Northern Virginia Community College
Bachelor’s Degree - Mass Communications
St. John’s University
High School Diploma -
Woodrow Wilson High School