Jack Lankard
Harrisonburg
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Mount Jackson Public Pool
Mount Jackson
05.2020 - 09.2023
- Managed Daily Pool operations, including scheduling and supervision of lifeguard staff
- Delivered prompt and professional customer service via phone and in person
- Monitored pool activity to ensure patron safety and enforced safety protocols
- Administered first aid and emergency response as needed
- Involved in the firing of employees that did not meet expectations
Cavern Tour Guide
Shenandoah Caverns
Quicksburg
01.2022 - 12.2022
- Led engaging tours of up to fifty visitors, providing historical and geological insights
- Adapted communication style to suit diverse audiences, enhancing visitor experience
- Developed public speaking and time management skills in a fast-paced environment
Education
Bachelor of Business Administration (BBA) - Finance, Minor in Economics
James Madison University
Harrisonburg, VA05.2027
Skills
- Business Excel
- Microsoft Office
- Data Analysis
- Verbal and written communication
- Spreadsheet Modeling
- Customer service
- Financial analysis
- Team management
Hobbies and Interests
- Securities Investing
- Derivative Trading
- International Motorsport Association
- Advanced SCUBA diving
Projects Extracurricular
Treasurer, JMU Scuba, Harrisonburg, VA, 10/24, Present, Managing budgeting, funding requests, and financial reporting for the organization, Coordinate purchases and ensure responsible allocation of club funds
Certification
Excel Associate Certificate
Timeline
Cavern Tour Guide
Shenandoah Caverns
01.2022 - 12.2022
Assistant Manager
Mount Jackson Public Pool
05.2020 - 09.2023
Bachelor of Business Administration (BBA) - Finance, Minor in Economics
James Madison University