Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic

JACKIE MATTHEWS JR.

Norfolk

Summary

Dynamic Business Analyst with a proven track record at Strata Information Group, excelling in ERP systems expertise and business process optimization. Adept at translating complex requirements into actionable solutions, enhancing compliance and audit readiness. Skilled in SQL and passionate about driving efficiency through innovative data visualization and collaboration across teams.

Overview

22
22
years of professional experience

Work History

Business Analyst

Strata Information Group
01.2024 - Current
  • Act as functional liaison between IT teams and university clients for ERP enhancement initiatives.
  • Collaborate across departments to collect requirements and prioritize technology needs.
  • Translate non-technical requests into actionable solutions, improving delivery timelines.

Business Analyst

Ellucian
04.2020 - Current
  • Managed ERP data integration projects and user documentation to support compliance milestones.
  • Facilitated requirements gathering for third-party software enhancements in higher education environments.
  • Developed and maintained audit-ready dashboards for financial transparency and regulatory alignment.

Junior Business/Data Analyst

Norfolk State University
Norfolk
03.2013 - 04.2020
  • Mapped legacy workflows and supported ERP transition with improved data validation protocols.
  • Partnered with finance and IT teams to enhance audit trail creation and Evergreen document processes.
  • Produced analytics for internal audits and compliance projects.

Fixed Assets Accountant / Accounts Payable Technician

Norfolk State University
Norfolk
02.2003 - 03.2013
  • Maintained asset ledgers and supported reconciliation during system implementations.
  • Reduced error rates by enhancing transaction review processes and integrating system controls.
  • Supported internal compliance audits by aligning documentation with external mandates.

Education

Bachelor of Science - Accounting and Information Systems

Norfolk State University
Norfolk, VA

Skills

  • Business process optimization
  • IT compliance and risk management
  • Demand management and intake coordination
  • ERP systems expertise
  • Project support and documentation
  • Workflow mapping and solution design
  • Data visualization skills
  • Technical proficiency in SQL, VBA, Java, ServiceNow

Additional Information

  • - Designed and implemented visual dashboards to monitor demand pipelines and compliance metrics. - Led data migration and business process mapping aligned with governance objectives. - Delivered cross-functional audit support with a focus on internal control frameworks and stakeholder communication. - Enhanced compliance reporting with traceable KPIs and executive briefings. - Guided requirement definition for system upgrades, helping stakeholders articulate the what before exploring the how.

Affiliations

Here’s a standout Activities and Honors Summary tailored

  • IT Governance Committee Member – Ellucian/Strata Partner Projects
    Collaborated with cross-functional leadership to align business strategy with technology investments. Played a key role in formalizing demand intake frameworks for ERP enhancements.
  • Process Optimization Champion – Norfolk State University
    Recognized for redesigning legacy finance workflows and automating compliance reports, which significantly improved audit readiness and reduced manual tracking.
  • HBCU Compliance Award Recipient
    Honored for contributions to IT audit initiatives and cross-department coordination, improving system validation processes and reducing compliance risk across platforms.
  • Data Integrity Task Force – Higher Ed ERP Implementation
    Co-led a team responsible for validating and migrating financial data during a major system upgrade. Successfully ensured continuity of operations with zero post-launch audit findings.
  • Presenter – “Bridging the Gap Between IT and Business” Workshop
    Delivered a session at a regional compliance and IT conference, highlighting techniques for translating business needs into technical requirements to reduce project friction.
  • Mentor – Early Career Analysts & Interns
    Actively mentor junior analysts and interns on stakeholder engagement, ERP tools, and audit process documentation, contributing to workforce development and knowledge transfer.

Timeline

Business Analyst

Strata Information Group
01.2024 - Current

Business Analyst

Ellucian
04.2020 - Current

Junior Business/Data Analyst

Norfolk State University
03.2013 - 04.2020

Fixed Assets Accountant / Accounts Payable Technician

Norfolk State University
02.2003 - 03.2013

Bachelor of Science - Accounting and Information Systems

Norfolk State University
JACKIE MATTHEWS JR.