Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jackson Moore

Gainesville, VA

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Heritage Hunt Golf & Country Club. Recognized for consistently ranking first in sales and gratuity, I excel in guest engagement and team collaboration, ensuring a memorable dining experience while training new staff and maintaining quality control.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Heritage Hunt Golf & Country Club
09.2023 - Current
  • Provided exceptional customer service by efficiently taking and delivering orders.
  • Assisted in maintaining cleanliness and organization of dining area during peak hours.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Adapted quickly to changing menu items and daily specials for enhanced guest experience.
  • In charge of training new staff members on restaurant policies and procedures.
  • Worked closely with direct supervisor to create weekly schedules, conduct inventory, and supervise restaurant and banquet operations.
  • Ranked number one amongst peers in sales and gratuity on a consistent basis.
  • Worked 30-35 hours weekly.

Support Staff

Zandra's Taqueria
08.2022 - 09.2023
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new staff on operational procedures and best practices.
  • Worked to support front of house and back of house operations.
  • Delivered food promptly to guests, ensuring customer satisfaction.
  • Seated guests in a timely manner.
  • Worked 10-25 hours a week.

Education

Bachelor of Arts - National Security & Foreign Affairs; Spanish Minor

Virginia Polytechnic Institute & State University
Blacksburg, VA
05-2028

High School Diploma -

Gainesville High School
Gainesville, VA
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Advanced technical capability
  • Guest engagement
  • Team collaboration
  • Quality control
  • Relationship management
  • Work well under high-stress

Certification

  • Nationally First Aid, CPR/AED, Basic Life Support, Advanced Cardiovascular Life Support Certified.
  • ServSafe Food Handler
  • AWS Dedicated Cloud: Generative AI Essentials on AWS - Classified Regions


Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server

Heritage Hunt Golf & Country Club
09.2023 - Current

Support Staff

Zandra's Taqueria
08.2022 - 09.2023

Bachelor of Arts - National Security & Foreign Affairs; Spanish Minor

Virginia Polytechnic Institute & State University

High School Diploma -

Gainesville High School

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Jackson Moore