Jaclyn Nguyen
Henrico
Summary
Meticulous psychology graduate with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Hostess
Hot Pot 757
11.2022 - Current
- Seat over 100 customers per shift with servers in appropriate manner that ensures fair distribution among all servers
- Knowing and analyzing the work performance of servers, especially during busier hours
- Create an inviting and welcoming environment for new and regular patrons through friendly interactions and attentive service
Restaurant Server
Tasty Crab
08.2021 - 11.2022
- Multi-task to accommodate a large number of customers
- Communicate with staff and management for efficient and quick hospitality.
- Work in a fast-paced environment to create great service for customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
School Counseling Intern
John Randolph Tucker High School
05.2021 - 06.2021
- Assist counselors in day-to-day activities
- Create a welcome presentation for incoming freshman with alumni tips and tricks
- Inquire a large quantity of seniors and alumni for advice.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
01.2023
Associate of Science - Social Science
J Sargent Reynolds Community College
01.2021
Skills
- Staff Coordination
- Detail Oriented
- Customer-Oriented
- Effective Multitasking
- Exceptional communication
Honors Awards
- Dean’s List: Associated with J Sargeant Reynolds Community College
- Virginia Governor’s Medallion: Associated with John Randolph Tucker High School, Awarded to high school graduates who simultaneously complete curriculum for an associate degree
Timeline
Hostess
Hot Pot 757
11.2022 - Current
Restaurant Server
Tasty Crab
08.2021 - 11.2022
School Counseling Intern
John Randolph Tucker High School
05.2021 - 06.2021
Bachelor of Science - Psychology
Virginia Commonwealth University
Associate of Science - Social Science
J Sargent Reynolds Community College
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