Jacob Boone
Lynchburg
Summary
Mission-driven Student Pastor with more than 5 years of experience in all elements of organizational leadership and success in creating inspirational environment. Successful in overseeing community services, men's and women's ministries, student ministry, children's ministry and worship ministry. Highly welcoming and accomplished in developing and shepherding new and existing church members.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Barista
Four Founders Coffee Company
11.2024 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Student Outreach Resident
Waymaker.Church
03.2023 - Current
- Support Raising; building a team of monthly investors, communicate vision and need in a way that gets people to respond, team retention, monthly updates—60+ people invested
- Helping Lead Student Ministries (6th-12th grade); Sunday morning, Wednesday night, and other miscellaneous events, creating environments and atmospheres, writing and preaching sermons, pastoring and shepherding both students and volunteers—85+ students and 60+ volunteers
- Outreach and Missions; strategically and prayerfully creating, allowing, and instilling a passion to serve both communally and globally within our students—30+ students involved in community outreach or global missions
- Coaching and Care; functioning as the small group leader coach for male volunteers, weekly check-ins, creating and leading trainings, equipping and empowering—12 high-level leaders
- Team Building; recruiting new volunteers, developing current leaders, creating a student leadership team—15+ students in leadership
Financial Aid Advisor
Liberty University
09.2020 - 03.2023
- Training new hires; leading training seminars, guiding, coaching, developing new team members—5 to 10 monthly
- Problem solving; reviewing account information, diagnosing problems, and offering solutions—50 to 250 problems solved daily
- Customer service; empathizing and helping upset or confused students and parents—125,000+ students
- Counseled students and parents about financial aid options and program details.
Specialty Event Coordinator
Happily Ever After Event Rentals
10.2017 - 03.2023
- Project management; logistics, transport, personnel—40+ events per year
- Business consultant; sales negotiations$40,000+ per year
Support Raising Coach and Mentor
Reliant Mission
02.2024 - Current
- Facilitated group coaching sessions and provided individual coaching support.
- Encouraged team and individuals to find creative solutions to problems and maintain motivation.
- Researched latest industry trends and developments to keep abreast of best practices.
- Assisted clients in setting and achieving personal and professional goals.
- Developed and maintained network of professional resources to refer clients to.
- Created and implemented innovative strategies to engage clients in coaching journey.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Head Waiter
AMF Bowling Alley
11.2019 - 05.2022
- Customer service; waiting tables, order accuracy, engage with guests—70+ customers a night
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Assistant Manager
Chick-fil-A Wards Rd. and River Ridge Mall
04.2015 - 01.2020
- Managed store; opened, closed, scheduled$25,000+ daily sales, top 20% chain wide
- Led team; book studies, team building exercises, individual coaching, crucial conversations—25 new leaders developed/trained
- Inventory; ensured product availability, predicted sales trends—100+ items per order
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Bachelor of Science - Religion And Computational Science
Liberty University
Lynchburg, VA12.2022
Ministry - Student Ministry, Organizational Leadership, Bible
Waymaker Institute
Forest, VA05.2020
Advanced Diploma -
Amherst County High School
05.2016
Skills
- People relations
- Problem-solving
- Coaching and mentoring
- Adaptability and flexibility
- Conflict resolution
- Strategic consulting
- Discipleship training
- Cross-cultural communication
- Fundraising expertise
- Inspirational leadership
- Public speaking
- Leadership development
- Organizational leadership
- Operations management
- Counseling
Timeline
Barista
Four Founders Coffee Company
11.2024 - Current
Support Raising Coach and Mentor
Reliant Mission
02.2024 - Current
Student Outreach Resident
Waymaker.Church
03.2023 - Current
Financial Aid Advisor
Liberty University
09.2020 - 03.2023
Head Waiter
AMF Bowling Alley
11.2019 - 05.2022
Specialty Event Coordinator
Happily Ever After Event Rentals
10.2017 - 03.2023
Assistant Manager
Chick-fil-A Wards Rd. and River Ridge Mall
04.2015 - 01.2020
Bachelor of Science - Religion And Computational Science
Liberty University
Ministry - Student Ministry, Organizational Leadership, Bible
Waymaker Institute
Advanced Diploma -
Amherst County High School
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