Motivated Business Administration graduate (May 2026) with over four years of professional experience and two years of leadership in higher education administration. Demonstrated expertise in mentoring teams, managing operational schedules, and fostering collaboration across university departments. Committed to leveraging strong organizational and interpersonal skills to make a meaningful impact within the community at Shenandoah University. Recognized for enhancing team efficiency through effective communication and a proven track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Work History
Team Member
Target
Reliability: Maintained consistent employment while attending university full-time, demonstrating strong time-management and dedication.
Customer Service: Resolved complex guest inquiries and maintained high service standards in a fast-paced environment.
Training: Assisted in the shadowing process for new seasonal hires, explaining store protocols and POS systems.
(4 Years)
Head Student Employee
Shenandoah University (Student Support Services)
- Current
Leadership: Promoted to lead a team of student employees; responsible for detailed, hands-on training for new hires following general HR onboarding.
Operational Oversight: Ensure seamless service operations in the absence of full-time staff, acting as the primary point of contact for troubleshooting and procedural guidance.
Logistics Management: Manage daily testing center schedules, coordinating overflow proctoring and organizing materials during peak academic periods.
Accessibility Support: Provide specialized accommodations, including serving as a reader/writer for students, ensuring compliance with ADA guidelines and university protocols.
Collaboration: Partner with Smith Library staff and other campus departments to ensure accurate information flow and resource referral for the student body.
Legal Assistant Intern
Shenandoah Univeristy
01.2026 - Current
Conducted legal research to support case preparations and documentation.
Improved case progression by diligently conducting legal research and drafting memoranda on various legal issues.
Interviewed and communicated with clients via phone or email.
Education
Bachelor of Business Administration -
Shenandoah University
Winchester, VA
05-2026
Skills
Software: Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace, Canvas LMS
