Knowledgeable Facilities Operations Management professional. Articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Director, Facilities & Workplace Services
Democratic National Committee
04.2023 - Current
Developed and implemented strategic plans to optimize facility operations and maintenance, resulting in improved operational efficiency and cost savings.
Liaised with federal and local police agencies as the site manager for events, emergency situations and preparedness exercises.
Oversaw the installation and maintenance of state-of-the-art security systems, including surveillance cameras, alarm systems, and access control systems.
Oversight of $26 mil budget per annum, vendor management across all 4 committees, as well as a $195 mil+ real estate portfolio
Responsible for all aspects of facility management, including maintenance, repairs, and renovations, to ensure seamless operations and a welcoming environment for all stakeholders.
Oversaw the maintenance and operation of all facility systems, including HVAC, electrical, and plumbing, ensuring optimal functionality and compliance with regulatory standards.
Led a team of 50+ facilities staff members, overseeing their training and development to ensure optimal performance
Effectively negotiated vendor contracts, resulting in a 20% reduction in overall facilities maintenance costs
Corporate Facilities Manager
(TEMP, Beacon Hill Staffing) PEW
02.2023 - 04.2023
Led a team of 50 facilities personnel, overseeing their training and development, as well as monitoring performance to ensure compliance with building protocols.
Managed all aspects of facility operations, including maintenance, repairs, and renovations, ensuring a safe and efficient work environment for employees.
Oversaw the renovation of the DC HQ loading dock project; at a cost of $14mil.
Coordinated with external law enforcement agencies and security vendors to ensure a safe and secure working environment.
Oversaw all aspects of facility maintenance and operations, including HVAC systems, electrical, plumbing, and security systems
Conducted regular facility inspections to identify areas for improvement and ensure compliance with safety regulations and building codes, established and maintained relationships with vendors to procure cleaning supplies and equipment, ensuring timely and efficient
Sr.Director, Operations - Facilities Admin Div
The Palladium Group
05.2021 - 01.2023
Led a team of 115 facility management professionals, providing guidance, training, and support to ensure their success in overseeing daily operations, work orders, and vendor management.
Liaised with International, federal and local entities on several projects, events and exercises. Collaborated with cross-functional teams to determine facility needs, manage budgets, and coordinate facility improvement projects, ensuring all projects were completed on time and within budget.
Budgetary oversight of $12 million per annum Oversee all aspects of facility management including building maintenance, security, and safety protocols.
Oversee the strategic planning and execution of facility operations to ensure efficiency, compliance, and cost effectiveness within the Facilities Administration Division Oversee and manage all custodial operations and staff members within a large facility, ensuring cleanliness and sanitation standards are met
Develop and implement cleaning protocols and procedures to optimize efficiency and effectiveness of custodial services
Corporate Operations Manager - Portfolio Mmgt Div
Stantec
01.2020 - 03.2021
Led a team of 40 staff members in overseeing all aspects of facility management, including building maintenance, equipment repairs, and safety protocols.
Streamlined operations by initiating and managing vendor contracts, resulting in improved service delivery and cost savings of 15%. Oversaw day-to-day operations of workplace services, including facilities maintenance, office supplies, and vendor management
Developed and implemented security strategies and protocols for high-value assets within the portfolio management division
Oversaw construction projects, ensuring compliance with safety regulations and timelines Developed and executed preventative maintenance programs to extend the lifespan of facilities equipment and infrastructure
Budgetary oversight of $7.3 million per annum
Director of Facilities & Security - US
Pra Group Inc
06.2019 - 08.2019
Oversaw all administrative, facility and corporate security operations (CONUS) company-wide, over 450 employees and contractors fell within my scope of responsibility.
Developed and implemented comprehensive security strategies and protocols to safeguard company facilities and assets in accordance with federal, state, and local laws and regulations.
Coordinated with local law enforcement and emergency response teams to create effective emergency response plans and conduct routine drills.
Monitored and operated state-of-the-art surveillance equipment, including CCTV cameras and access control systems, to promptly detect and respond to security breaches or incidents.
Managed vendor relationships and negotiated contracts to optimize cost savings for workplace services such as cleaning, maintenance, and security.
Oversaw the strategic planning and execution of all facilities operations to ensure optimal functionality and cost-efficiency
Global Director, Facilities / Security Mangement
Chartis Federal
08.2017 - 03.2019
Managed over 170 security, facilities and administrative staff globally
Oversaw the planning and execution of high-profile events and conferences, including arranging logistics, managing budgets, and coordinating with internal and external stakeholders.
Oversaw a budget of over $20 million per annum. Managed all aspects of workplace services, including facilities maintenance, office supplies procurement, and vendor management
Developed and implemented workplace service policies and procedures to enhance efficiency and compliance across the organization
Oversaw all aspects of security administration, including developing and implementing security policies, procedures, and training programs to ensure the safety and security of employees and visitors.
Managed the strategic planning and execution of global facilities, custodial operations, including office spaces, warehouses, and manufacturing facilities across multiple countries
Managed a team of facility and security professionals, providing guidance, training, and performance evaluations to drive continuous improvement and operational excellence
Director of Workplace Management
CALIBRE
06.2016 - 06.2017
Worked directly under CSO as the primary global facilities and security SME. Managed over 150 security and facilities personnel.
Coordinated office renovations and moves for multiple locations across (CONUS / OCONUS) Led and managed a team of security professionals responsible for implementing and maintaining all physical security measures, including access control systems, surveillance, and alarm systems.
Managed all aspects of facilities management, including office space planning, maintenance, and vendor relationships Implemented innovative workplace policies and programs to enhance employee engagement and productivity, leading to a 15% increase in employee satisfaction.
Oversaw and managed a team of custodial staff to ensure cleanliness and maintenance of facilities in compliance with health and safety standards
Conduct regular inspections and evaluations of custodial services to identify areas for improvement and implement corrective actions
Facilities Security Manager
City of Richmond
06.2015 - 06.2016
Conducted regular security assessments and audits, identifying vulnerabilities and recommending strategies for improvement to mitigate risks.
Developed and implemented comprehensive security policies and procedures for a large corporate facility, ensuring the safety and protection of employees, visitors, and assets.
Successfully managed and oversaw the maintenance and repair operations for multiple facilities, ensuring the optimal functioning of all mechanical, electrical, plumbing, landscaping and HVAC systems.
Led a team of 15+ staff members, providing guidance, training, and support to ensure the delivery of high-quality facilities services. Developed and maintained project plans, risk analysis, and mitigation strategies.
Supervised employee performance, preventive maintenance, and safety.
Procured pricing information from various vendors to support cost-effective purchasing.
Sr. Consumer Safety Technician
Food And Drug Administration
04.2014 - 03.2015
Collaborated with cross-functional teams to test and evaluate consumer products for potential hazards or defects.
Developed and implemented safety protocols and procedures to minimize risks and promote consumer safety. Oversaw a team of 35 security officers, providing guidance, training, and performance evaluations to maximize efficiency and ensure adherence to security policies. Developed and implemented comprehensive security protocols and procedures to safeguard company's assets, intellectual property, and personnel, resulting in a 30% decrease in security breaches.
Collaborated with cross-functional teams to develop and execute emergency response plans, ensuring quick and effective responses to any security incidents or crises.
Managed all aspects of vendor relationships, negotiating contracts and monitoring service levels to ensure cost-effectiveness and adherence to quality standards.
Oversaw a team of custodial staff, providing training, scheduling, and performance evaluations to maintain a high level of service.
Managed the custodial budget, optimizing resources and negotiating contracts with vendors to improve efficiency and save costs.
Facilities Operations Manager
Department of Defense / Chronos Systems Inc
03.2012 - 04.2014
Implemented and maintained comprehensive security protocols, including access control systems, CCTV surveillance, and incident response procedures Led a team of 150 security and facilities personnel, ensuring the safety and protection of a 110,000 square foot facility
Coordinated with external law enforcement agencies and emergency responders to develop effective emergency plans and conduct regular drills
Oversaw facility renovations and expansions, working closely with contractors, architects, and engineers to ensure projects were completed on time, within budget, and with minimal disruption to daily operations.
Oversaw budget of $15 mil per annum.
Oversaw and managed all workplace services, including facilities and custodial management, office operations, and vendor management
Maintained inventory and ordered supplies to keep facility resources readily available.
Senior Operations Manager
MZM
05.2003 - 07.2008
Led and managed a team of 50+ employees, providing guidance and support to ensure efficient daily operations. Implemented effective administrative processes and procedures to streamline operations, resulting in increased efficiency and cost savings
Oversaw and managed a team of administrative staff, providing guidance, training, and performance evaluations to ensure optimal performance
Developed and implemented workplace policies and procedures to improve operational efficiency and promote a positive workplace culture.
Managed vendor relationships and negotiate contracts for services such as cleaning, security, and catering to maintain cost-effective operations. a team of custodial staff in maintaining cleanliness and sanitation standards of facilities
Spearheaded staff training and development initiatives to enhance skills and performance within the custodial team