Jacob goddard
Leesburg
Summary
Proven to enhance customer satisfaction through exceptional service at Central Texas Valet, adept in quick decision-making and efficient work ethic. Skilled in parking expertise and customer service, consistently prioritized safety and quality, leading to improved team performance and streamlined guest experiences.
Overview
3
3
years of professional experience
Work History
Valet Runner
Central Texas Valet
08.2024 - 12.2024
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Utilized excellent communication skills to address any concerns or special requests from guests promptly.
- Enhanced customer satisfaction by providing efficient and professional valet services.
- Ensured timely vehicle retrieval for guests, streamlining their departure experience.
Host
Pluckers
02.2024 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sandwich Maker
Jimmy Johns Subs
02.2024 - 11.2024
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
Lifeguard
Premier Aquatechs
06.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Northern Virginia Community College
Annandale, VA05-2024
Skills
- Efficient work ethic
- Quick decision making
- Parking expertise
- Route planning
- Memory retention
- Customer service
Timeline
Valet Runner
Central Texas Valet
08.2024 - 12.2024
Host
Pluckers
02.2024 - 11.2024
Sandwich Maker
Jimmy Johns Subs
02.2024 - 11.2024
Lifeguard
Premier Aquatechs
06.2022 - 09.2022
High School Diploma -
Northern Virginia Community College
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