Jacob Kingery

Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

• Maintained high volume of calls and met demands of busy and productive group.
• Worked in call center environment handling manual and automatically dialed outbound calls.
• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Developed strong relationships with customers to foster timely payments and account resolution.
• Resolving customer account while staying in accordance to state laws.
• Accurately documenting all interactions with consumers I work with.

• Compared properties with similarly sold properties to determine competitive market prices.
• Wrote contracts to outline sales and purchases of properties.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Arranged for inspections and surveys of sold properties.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Communicated with clients to understand property needs and preferences.
• Negotiated, facilitated, and managed real estate transactions.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.

• Answering inbound phone calls from doctors in need of assistance
• Resolving order issues
• Driving sales of company merchandise
• Handling requests for returns and attempting to resolve problems without returns
• Making outbound calls to follow-up on merchandise that has been sold and drive sales of more merchandise
• Traveled to conventions to advertise and present products to potential clients.

• Inputting and filing all new member contracts
• Opening the gym on time
• Checking in and signing up new members to the gym
• Driving membership sales
• Creating workout plans for gym members
• Instructing gym members on proper use of exercise equipment