Jacob Parker
Fredericksburg
Summary
Detail-oriented Assembly Technician with experience in fast-paced warehouse and operations environments, performing hands-on assembly, inspections, documentation, and quality-focused work. Skilled in following detailed instructions, using tools and equipment safely, and collaborating with team members to meet strict standards. Motivated to contribute to high-reliability UAV systems supporting Department of Defense customers in a startup-style, team-driven environment.
As an IT professional, well-versed in providing comprehensive technical support and managing complex IT systems. Recognized for fostering team collaboration and driving successful project outcomes. Reliable and adaptable to changing technological needs, with proficiency in troubleshooting and network administration.
Overview
5
5
years of professional experience
Work History
IT Specialist
IBEX Global
10.2023 - Current
- Directed IT support efforts aimed at enhancing user satisfaction by ensuring prompt resolution of technical issues.
- Developed engaging training resources and conducted interactive workshops to ensure effective staff onboarding for new software systems.
- Analyzed and improved IT processes, resulting in increased system efficiency and decreased downtime across various departments.
- Evaluated and enhanced network security measures, ensuring adherence to industry standards while safeguarding sensitive data.
- Analyzed technology demands in partnership with cross-functional teams to identify and suggest optimal solutions.
Warehouse Picker
Lidl
Fredericksburg, VA
11.2024 - 04.2025
- Perform hands-on handling, inspection, and preparation of products while meeting daily accuracy and productivity goals.
- Follow detailed procedures and specifications to ensure correct assembly, placement, and verification of items.
- Conduct quality checks to identify defects, irregularities, or non-conforming products.
- Utilize scanning systems, tools, and equipment to complete tasks accurately and efficiently.
- Maintain a clean, organized, and safety-compliant work environment.
- Communicate with team members to resolve issues and maintain workflow efficiency.
Customer Service & Operations Associate
Walmart
Fredericksburg, VA
10.2021 - 10.2024
- Supported daily operations in a fast-paced environment requiring accuracy, documentation, and adherence to procedures.
- Performed inspections, organization, and readiness checks to ensure operational standards were met.
- Maintained accurate records and followed company policies, supporting traceability and compliance.
- Collaborated with team members to resolve issues and improve efficiency.
Education
High School Diploma - Coursework Completed
Stride K-12 Online Program
Reston, VA09.2024
Bachelor of Science - Computer And Information Sciences
Penn Foster Career School
Scranton, PA08.2027
Skills
- Electro-Mechanical Assembly & Subassemblies
- Reading Work Instructions & Technical Specifications
- Electrical Wiring (Basic) & Functional Testing
- Hand Tools, Power Tools & Automated Equipment
- Quality Control & Visual Inspections
- Troubleshooting & Rework Support
- Assembly Documentation & Traceability
- Safety Compliance & 5S Organization
- Team Collaboration & Continuous Improvement
- IT troubleshooting
- IT documentation
- Information security
- Troubleshooting
Timeline
Warehouse Picker
Lidl
11.2024 - 04.2025
IT Specialist
IBEX Global
10.2023 - Current
Customer Service & Operations Associate
Walmart
10.2021 - 10.2024
High School Diploma - Coursework Completed
Stride K-12 Online Program
Bachelor of Science - Computer And Information Sciences
Penn Foster Career School
Relevant Assembly & Technical Experience
- Assembly of components and subassemblies following written and visual instructions
- Basic electrical connections, cable routing, and component installation
- Functional checks and visual inspections to verify product quality
- Assisted with troubleshooting assembly issues and performing rework as needed
- Documentation of completed tasks, inspections, and process steps
Additional Strengths
- Comfortable working in startup-style, fast-growing environments
- Strong attention to detail and process compliance
- Reliable, safety-focused, and deadline-driven
- Quick learner with the ability to adapt to new tools, systems, and technologies
Optional Additions
- Soldering Experience
- Drone/RC/Mechanical Projects
- Electronics or Mechanical Certifications