Jacob Webb
Midlothian
Summary
- Microsoft Word
- Microsoft Excel
Overview
9
9
years of professional experience
1
1
Certification
Work History
Amazon Associate/Amnesty Floor Monitor
Amazon
Richmond, VA
06.2024 - Current
- 14 months of AFM experience which consist of diagnosing and repairing malfunctioning drive units and maintaining floor health to ensure operational efficiency.
- Trained in pick flow which consist of staffing associates, analyzing metrics to ensure operations are running within standard, communication and team work with management and peers, and daily analysis reports.
- Collaborated with management to streamline operations which in turn enhanced overall department workflow.
- Trained new amnesty members to perform their jobs safely and effectively.
- Completed mandatory safety certifications including FAST/UP training and TAP (Training Amnesty Priorities) with 90% network compliance, demonstrating proficiency in floor access protocols, spill response, and AR floor blitz procedures.
- Experience with clearing basic jams on ARSAW stations(Destacker, Conveyor ,VRC etc.)
Automotive Technician
Lexus of Richmond
Midlothian, VA
06.2018 - 04.2020
- Fulfill any services that the customer paid to be completed (filter changes, diagnostic work, oil changes, bulb changes, tire changes, car alignments, engine maintenance etc.)
- Managed customer vehicles with utmost care and responsibility during possession.
- Tested vehicle performance through detailed test drives after all maintenance services were finalized.
- Assessed and diagnosed customer vehicles to identify mechanical issues.
- Supported colleagues by providing assistance and guidance during critical and basic work tasks.
- 5+ years of automotive experience, using hand tools, and diagnostic tools
Grocery Store Associate/Produce Associate
Food Lion
Midlothian, VA
04.2017 - 06.2018
- Responsible for managing produce section of Food Lion
- Stocked and conditioned(zone) shelves to the stores standards for grocery, produce, and dairy
- Assisted customers in identifying and retrieving any desired products to enhance shopping experience.
- Cleaned and maintained produce employee work area
- Executed regular cleaning and maintenance tasks in produce store area to enhance customer experience and product quality.
- Unloaded store product from delivery trucks for produce and grocery
- Maintain any plants that were for sale in the front of the store
- Reviewed and revised expiration dates on store products, enhancing inventory management and reducing waste risks.
Education
Advanced High School Diploma -
Midlothian High School
Midlothian, VA06-2019
Skills
- Critical Thinking
- Customer Service
- Diagnosing
- Team Collaboration
- Data Analysis
- Quick Learner
- Automotive Mechanical Skills
Certification
- Commonwealth of Virginia, Department of State Police, Certified Safety Inspector Class A
- Exp. 2022-04-30
Timeline
Amazon Associate/Amnesty Floor Monitor
Amazon
06.2024 - Current
Automotive Technician
Lexus of Richmond
06.2018 - 04.2020
Grocery Store Associate/Produce Associate
Food Lion
04.2017 - 06.2018
Advanced High School Diploma -
Midlothian High School