Jacob Winfield
Ferrum
Summary
Dynamic operations and fabrication professional driving efficiency through effective crew supervision and systematic inventory management. Achieved 100% order accuracy and improved delivery workflows, contributing to enhanced client satisfaction and operational reliability.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Sales Associate
Dollar General
Ferrum
08.2025 - Current
- Assisted customers with product selection and inquiries, improving shopping experience and customer satisfaction.
- Operated cash register and processed transactions accurately while maintaining financial integrity.
- Managed inventory levels and performed stock replenishment, ensuring consistent product availability for customers.
- Trained new staff on store policies and customer service techniques, enhancing team readiness and operational efficiency.
Shipping and Loading Lead
Cornerstone Building Brands
Rocky Mount
02.2023 - 08.2025
- Maximized trailer capacity and delivery workflows by systematically scanning, auditing, and staging architectural components for transit.
- Scanned and loaded fragile building products onto transit vehicles in reverse-stop order using a pallet jack, improving route dispatch efficiency.
- Organized and staged freight with a pallet jack to load high-volume architectural components onto delivery trucks, supporting timely deliveries.
- Sequenced and staged freight in exact delivery order, facilitating accurate route execution and meeting strict delivery windows.
- Utilized warehouse management systems (WMS) to cross-reference physical components with digital orders, ensuring 100% order accuracy.
- Documented broken or missing structural components for outbound freight manifests, ensuring inventory reconciliation standards were maintained.
Welding /Manufacturing Production Associate
Nexhaul Trailers
Rocky Mount
05.2021 - 01.2023
- Welded seams and frames together to produce durable trailer structures.
- Bolted and tacked axles to frames to prevent backing and ensure structural integrity.
- Performed plasma and oxy-fuel cutting to prepare materials for assembly.
- Installed rear gates with spring and bolt assemblies to maintain optimal trailer functionality.
- Mounted tires using an impact gun and smoothed sharp edges to improve workplace safety and finish quality.
- Operated forklifts with fork attachments to retrieve trailer frames and enclosures, improving production workflow.
Retail Associate
Kroger
Daleville
09.2017 - 05.2021
- Enhanced customer satisfaction by greeting guests with enthusiasm and providing attentive service.
- Maintained high-volume scanning accuracy and securely packaged items to minimize customer wait times.
- Maintained a safe shopping environment by rapidly identifying and resolving spills and potential hazards.
- Monitored and replenished department stock levels, directly supporting daily fresh inventory targets.
- Managed inventory levels to ensure shelves remained organized and fully stocked for customer accessibility.
- Trained new associates on customer service protocols and store procedures.
- Executed precise cutting, washing, and sorting of fresh fruits and vegetables to enhance product presentation.
- Processed and prepared custom meat cuts in alignment with USDA guidelines, corporate health codes, and department safety protocols.
- Received multiple formal and informal recognitions from colleagues and management for outstanding work ethic.
Landscape Laborer
Paradise Landscaping
Buchanan
05.2016 - 01.2019
- Coordinated daily workflows to deliver landscaping services promptly, meeting client specifications and enhancing customer satisfaction.
- Supervised daily field operations for landscaping crew, managing equipment trailer preparation, route transit, and on-site task assignments to optimize project execution.
- Executed complex hardscape builds including stone patios, concrete walkways, retaining walls, and railroad tie framing with strict adherence to leveling specifications.
- Delivered complex landscaping projects within compressed timelines without compromising quality standards.
- Operated truck-mounted plow systems to clear commercial and residential properties while successfully mitigating slip-and-fall hazards.
Education
OSHA 10 -
Botetourt Technical Educational Center
Fincastle, VA05-2018
High School Diploma -
James River High School
Buchanan, VA05-2018
Skills
- Point-of-Sale Systems
- Order Fulfillment
- Inventory Management
- Sales Reporting
- Customer Satisfaction
- Team Leadership
- Collaborative Teamwork
- Time Management
- Task Prioritization
- Problem Solving
- Effective Communication
- Inventory Control
Certification
OSHA 10 Certification, 09/2015, Present, Completed a 10-hour OSHA safety course focused on welding and workplace safety, including fundamentals covering scaffolds, basic construction, welding/fabrication, and cranes.
Timeline
Sales Associate
Dollar General
08.2025 - Current
Shipping and Loading Lead
Cornerstone Building Brands
02.2023 - 08.2025
Welding /Manufacturing Production Associate
Nexhaul Trailers
05.2021 - 01.2023
Retail Associate
Kroger
09.2017 - 05.2021
Landscape Laborer
Paradise Landscaping
05.2016 - 01.2019
OSHA 10 -
Botetourt Technical Educational Center
High School Diploma -
James River High School