Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacqueline Holmes

Water View

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Advocate

Blue Ridge Bank
, VA
08.2021 - Current

Process wires, deposits with possible hold, loan payments

Balance and replenish two 2 ATMS weekly

Vault custodian Order cash and coin for daily functions

Notarize documents issue cashier checks print debit cards

Account maintenance stop pays order foreign currency and foreign checks close CDs Handle ATM disputes online banking inquires

Teller

Primis Bank
02.2018 - 08.2018
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Teller

Sonabank
07.2013 - 05.2017

Check cashing and deposits Order/sell cash or coin to Gard order checks answer phone order debit cards Reconcile vault coin machine daily Settle ATM replenish cash

Assist with account discrepancies

Education

Associate of Applied Science -

Rappahannock High School
Warsaw, VA
01.2025

High School Diploma -

Rappahannock High School
Warsaw, VA
06.1990

Skills

  • Order processing
  • ATM Balancing
  • Cross-Selling Expertise
  • Customer Service
  • Cash drawer maintenance
  • Attention to details

Certification

  • CNP - Certified Notary Public

Timeline

Customer Service Advocate

Blue Ridge Bank
08.2021 - Current

Teller

Primis Bank
02.2018 - 08.2018

Teller

Sonabank
07.2013 - 05.2017

Associate of Applied Science -

Rappahannock High School

High School Diploma -

Rappahannock High School
  • CNP - Certified Notary Public
Jacqueline Holmes