Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Jacqueline Wall

Jacqueline Wall

Bedford

Summary

Upbeat, hardworking, and detail-oriented professional with over 10 years of experience in client-facing roles and 4+ years in office management, bookkeeping, and real estate. Skilled in managing payroll, accounts receivable/payable, reconciliations, and audits with accuracy and reliability. Known for a positive attitude, strong work ethic, and ability to multitask, problem-solve, and build strong relationships. Currently seeking a remote bookkeeping or office support position within a stable and professional organization.

Overview

8
8
years of professional experience

Work History

Office Manager/Book Keeper

Turman Forest Products
Bedford
07.2024 - Current
  • Managed payroll for 30+ employees and employee record management
  • Handled A/R and A/P for the company and associated trucking business
  • Reconciled accounts, prepared audits, and maintained general ledger accuracy
  • Tracked and processed invoices, payments, and reimbursements
  • Ensured tax compliance and met reporting deadlines
  • Organized and maintained filing systems for important documents
  • Maintained inventory of office supplies and placed orders as needed
  • Handled incoming communications and directed them to appropriate staff

Real Estate Agent

Coldwell Banker
Danbury
06.2021 - 01.2023
  • Cold called and networked to build and maintain client relationships
  • Conducted property research and prepared comparative market analysis to estimate properties' value
  • Conducted property showings and provided detailed information to prospective buyers
  • Assisted clients in identifying suitable properties for purchase or rental.
  • Prepared and presented market analysis reports for effective pricing strategies
  • Held open houses and advised clients on legal, financial, and regulatory matters
  • Ensured compliance with real estate laws and industry standards
  • Collaborated with mortgage brokers to provide financing options to clients
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.

Secretary

Keane's Autoworks
Bedford Hills
01.2021 - 08.2021
  • Answered phones and scheduled appointments
  • Prepared invoices, processed payments, and maintained records
  • Managed inventory and ordered automotive parts
  • Assisted with accounts receivable and accounts payable functions
  • Test drove and delivered luxury vehicles to customers promptly
  • Coordinated communication between departments to ensure smooth operations

Waitress

La Zingara
Bethel
08.2017 - 07.2020
  • Provided fine dining service in an upscale and fast-paced Italian restaurant
  • Took orders accurately and communicated with kitchen staff effectively.
  • Communicated daily specials and delivered wine and bottle service professionally
  • Prepared checks accurately and processed payments promptly.
  • Assisted in training new staff on restaurant procedures and policies.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained high-level customer service with discretion and professionalism
  • Managed large events, banquet service, and multitasked in fast-paced environments

Education

High School Diploma -

Pomperaug
Southbury, CT
05-2012

Skills

  • Sage 50 Accounting
  • Microsoft Word & Excel
  • Bookkeeping & Payroll
  • Accounts Receivable/Payable
  • Reconciliation & Financial Reporting
  • Strong Communication & Organizational Skills
  • Independent & Detail-Oriented
  • Honest, Reliable, and Ethical
  • Relationship Building & Problem Solving
  • Customer Service & Time Management

Affiliations

  • Small Business Owner – Lovely Lotus
    Founded and operate a handmade jewelry business, managing product design, marketing, order fulfillment, customer service, and bookkeeping — demonstrating strong self-motivation and organization
  • Bookkeeping & Hands-On Support – Partner’s Machining Business
    Assist with financial tracking, expense management, and record keeping, while also supporting machine operation and basic part fabrication when needed — showcasing adaptability, technical curiosity, and a strong work ethic.
  • Digital Content Creation
    Design and produce short-form videos and promotional materials for personal and business use, highlighting creativity, attention to detail, and a working knowledge of digital tools like Canva and CapCut.
  • Twitch Channel Management & Gaming
    Stream and manage a personal Twitch channel, engaging with viewers, maintaining a content schedule, and utilizing marketing strategies to grow reach — demonstrating creativity, time management, and digital engagement skills.
    Participate in cooperative and strategy-based games that enhance real-time decision-making, teamwork, and adaptability.
  • Outdoor Recreation & Animal Care
    Maintain a healthy work-life balance by hiking and exploring nature with my Miniature Australian Shepherd, reinforcing discipline, time management, and personal wellness.

Accomplishments

  • Vice President / Secretary – Women’s Council of Realtors

References

References available upon request.

Timeline

Office Manager/Book Keeper

Turman Forest Products
07.2024 - Current

Real Estate Agent

Coldwell Banker
06.2021 - 01.2023

Secretary

Keane's Autoworks
01.2021 - 08.2021

Waitress

La Zingara
08.2017 - 07.2020

High School Diploma -

Pomperaug
Jacqueline Wall