Summary
Overview
Work History
Education
Skills
Certification
Skills
Timeline
Generic

JADA BROWN

RICHMOND

Summary

Experienced Area Manager with 5+ years of leadership in operations, team development, and customer service. Managed large teams across multiple locations, improving operational efficiency and driving customer satisfaction. Background in retail, photography, hospitality, and education. Expertise in training, brand messaging, marketing strategy, and visual communication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Area Manager

Bella Baby Photography
06.2022 - Current
  • Manage multi-state operations across Virginia and Northern Illinois, leading a team of over 30 photographers.
  • Oversee staffing, training, and performance evaluation to ensure consistency in brand image and customer satisfaction.
  • Develop and implement regional strategies to support sales goals and service excellence.
  • Collaborate cross-functionally with corporate leadership, hospitals, and client families.
  • Maintain quality standards for on-site photography, editing, and delivery.

Area Supervisor

Kings Dominion Theme Park
04.2019 - 04.2022
  • Supervised daily operations to ensure safety, efficiency, and customer satisfaction.
  • Trained and mentored team members to meet and exceed performance and sales targets.
  • Maintained organized work environments to minimize delays and hazards.
  • Handled customer inquiries and issues with professionalism and speed.
  • Volunteered for peak-season shifts to support operational demands.

Media Specialist

School of the Art Institute of Chicago
05.2021 - 10.2021
  • Assisted students and faculty with media equipment and cataloging.
  • Maintained inventory and tracked usage for school-wide systems.
  • Collaborated with educators to support research and learning objectives.
  • Supported security personnel in surveillance operations.

Education

Completed Coursework - Fine Arts

School of the Art Institute of Chicago
Chicago, IL
05.2021

High School Diploma - undefined

Matoaca High School
Chesterfield, VA
04.2020

Skills

  • Leadership & Team Building
  • Multi-State Team Management
  • Marketing Strategy
  • Brand Messaging
  • Customer Service
  • Video Creation
  • Acting
  • Critical Thinking
  • Attention to Detail
  • First Aid/CPR
  • G Suite & Adobe Creative Suite
  • DSLR Photography
  • Training & Development
  • Cultural Awareness
  • Data Entry
  • AutoCAD
  • Revit

Certification

  • CPR/First Aid Certified
  • Adobe Photoshop (2021)

Skills

  • Photography
  • Art
  • Interior Design
  • Marketing
  • Communications
  • Video Production
  • Acting

Timeline

Area Manager

Bella Baby Photography
06.2022 - Current

Media Specialist

School of the Art Institute of Chicago
05.2021 - 10.2021

Area Supervisor

Kings Dominion Theme Park
04.2019 - 04.2022

High School Diploma - undefined

Matoaca High School

Completed Coursework - Fine Arts

School of the Art Institute of Chicago

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JADA BROWN