Jada Studwell
Communication Support Para
Yorktown,VA
Summary
Jada is a dedicated and versatile professional who is a
highly motivated team player with passion for helping others. She possesses excellent organizational and communication skills and provides individualized assistance and support. She is experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
17
17
years of professional experience
Work History
Para-Professional
Yorktown Middle School
Yorktown, VA
01.2023 - Current
- Implementing teacher-planned instruction
- Communication and social supports
- Supervising eight students
- Behavioral/social supports
- Personal care
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Office Manager
Fields Accounting
Newport News, VA
09.2022 - 01.2023
- Oversee the work of all fifteen office employees to ensure they work productively and meet deadlines and the company standards.
- Report office progress to leadership daily and work with them to improve office operations and procedures.
- Attend and maintain notes and filings at Leadership meetings.
- Prepare letters and reports for Leadership.
- Assist with Accounts Payable and Billing monthly
- Completed bi-weekly payroll for fifteen employees.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Consumer Experience Associate
Conduent
Newport News, Virginia
07.2021 - 09.2022
- Identifies client needs by referring to case notes and analyzing circumstances.
- Evaluates client requests to provide service and establishes follow-up conditions.
- Performs business support on technical work, using data organizing and coordination skills.
- Performs tasks based on procedures.
- Collects essential data to modernize databases.
- Escalates issues to senior levels based on complaints or concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Shift Manager/ Stylist
Sport Clips
Williamsburg, VA
08.2012 - 07.2021
- Opening and closing store location
- Supervising 3 to 6 floor stylists daily
- Tallying and delivering account deposits
- Inventory control
- Routine communicating with vendors, clients, and subordinates
- Operating company databases and point of sale programs
- Coordinating sales and seasonal retail display
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Member Service Associate (Receptionist)
Riverside Wellness and Fitness Center
Newport News, Virginia
08.2008 - 02.2011
- Greet and check-in all members and guests. Answers telephones promptly within two rings
- Accurately documents all sales inventories added and sold during shifts.
- Accurately documents payments made and dues collected.
- Documents customer relations or facility issues.
- Accurately conducts paperwork for all sign-up memberships or services.
- Organized member events, fostering a sense of community and promoting engagement within the organization.
- Actively participated in professional development activities focused on advancing skills in customer service and relationship management.
- Conducted regular audits of member information, maintaining up-to-date records and compliance with company policies.
Education
Bachelors of Social Work - Social Work
Norfolk State University
Norfolk, VA12-2025
Associate in Social Science - Psychobiology
Thomas Nelson
Hampton, VA12.2020
Cosmetology License - Cosmetology
New Horizons
Hampton, VA06.2006
Skills
- Time Management
- Flexibility
- Honesty
- Organizational skills
- Educational assistance
- Disability awareness
- Special education support
- CPR and first aid
- Behavior management
- Relationship building
- Crisis intervention
- Multicultural awareness
- Social skills training
Para Educator of the Year 2025
Paraeducator of the Year is an honor that celebrates outstanding performance, dedication, and impact in supporting student learning and school community life. This para educator went above and beyond in their roles — academically, socially, emotionally, and often acted as a leader or advocate.
Timeline
Para-Professional
Yorktown Middle School
01.2023 - Current
Office Manager
Fields Accounting
09.2022 - 01.2023
Consumer Experience Associate
Conduent
07.2021 - 09.2022
Shift Manager/ Stylist
Sport Clips
08.2012 - 07.2021
Member Service Associate (Receptionist)
Riverside Wellness and Fitness Center
08.2008 - 02.2011
Bachelors of Social Work - Social Work
Norfolk State University
Associate in Social Science - Psychobiology
Thomas Nelson
Cosmetology License - Cosmetology
New Horizons