Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jadakiss Finney

Salem,VA

Summary

Attention to detail and organized Quality Assurance worker with experience in packing, repacking, and verifying shipping information. Skilled in addressing customer concerns, ensuring accurate delivery details, and managing international shipments. Went through training and became certified in hazmat handling and committed to maintaining safety standards. Proven ability to handle complex data entry tasks, resolve issues efficiently, and manage high volume workflows. Adept at problem solving and fostering clear communication with customers to ensure timely and accurate deliveries.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Quality Assurance

FedEx
Salem, Virgina
07.2024 - Current
  • Train and mentor team members on QA protocols and best practices.
  • Pack/repack boxes, ensuring proper organization and protection of contents.
  • Verify and correct delivery information by contacting customers for address updates, and researching anything necessary for the correct address.
  • Perform data entry to update and correct delivery details, including addresses and contact numbers.
  • Handle hazmat packages, following strict safety protocols with certified hazmat training, dealing with them in the proper manner.
  • Manage international shipments, ensuring proper processing and documentation for global delivery.

Package Handler

FedEx
09.2020 - 07.2024
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Scan packages to the correct truck route, and load properly.
  • Heavy lifting in a safe manner, to get the packages to their correct area, ensuring the contents inside will not be damaged.
  • Unload packages from trucks onto the conveyor belt at a set speed to ensure metrics are hit.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Salem HighSchool
Salem, VA
09.2019 - 06.2020

Skills

  • Packaging and Repackaging

  • Attention to Detail

  • Customer Service

  • Data Entry

  • Address Verification

  • Hazmat Handling and Safety (certified training)

  • International Shipping Knowledge

  • Problem Solving

  • Time Management

  • Organization and Inventory Management

Timeline

Quality Assurance

FedEx
07.2024 - Current

Package Handler

FedEx
09.2020 - 07.2024

High School Diploma -

Salem HighSchool
09.2019 - 06.2020
Jadakiss Finney