Jade Collins
Virginia Beach,VA
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and reducing medication errors at Sentara Norfolk General Hospital. Skilled in pharmaceutical calculations and fostering team collaboration, I've streamlined operations and upheld strict HIPAA standards, contributing significantly to patient care and safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Sentara Norfolk General Hospital
07.2024 - Current
- Answered incoming phone calls and addressed questions from healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Streamlined pharmacy operations by maintaining an organized and efficient work environment.
- Reduced medication errors by diligently cross-referencing patient allergies with prescribed medications.
- Maintained compliance with federal regulations and hospital policies by properly disposing of expired or damaged medications.
Pharmacy Technician Trainee
Sams Club Pharmacy
03.2024 - 06.2024
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Medical Assistant
Children Hospital of the Kings Daughter
09.2022 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Office Administration Assistant
Virginia Beach City Public Schools
10.2015 - 09.2022
- Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
- Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
Education
Certificate - Pharmacy Technician
Tidewater Community College
Portsmouth, VA05-2024
Associate of Applied Science - Medical Administrative Assistant
Tidewater Community College
Norfolk, VA05-2022
High School Diploma -
Bayside High School
Virginia Beach, VA06-2006
Skills
- Confidentiality and HIPAA
- Medication dispensing
- Pharmacy ethics
- HIPAA
- Drug safety
- Drug inventory control
- Labeling accuracy
- Pharmaceutical calculations
- Stocking shelves
- Interpreting and processing medication orders
- Pharmacy law compliance
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Pharmacy Technician
Sentara Norfolk General Hospital
07.2024 - Current
Pharmacy Technician Trainee
Sams Club Pharmacy
03.2024 - 06.2024
Medical Assistant
Children Hospital of the Kings Daughter
09.2022 - 03.2024
Office Administration Assistant
Virginia Beach City Public Schools
10.2015 - 09.2022
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Certificate - Pharmacy Technician
Tidewater Community College
Associate of Applied Science - Medical Administrative Assistant
Tidewater Community College
High School Diploma -
Bayside High School
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