Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jagger Ogle

Chesapeake

Summary

Dynamic and results-driven professional with extensive experience at Honeybee Bar and Grill, excelling in guest engagement and upselling techniques. Proven ability to prioritize tasks and collaborate effectively within teams, enhancing customer satisfaction and driving sales. Skilled in timely table preparation and proficient with POS systems, ensuring seamless service delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Bartender

Honeybee Bar and Grill (Honeybee Golf Club)
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Sheet Metal Fabricator

Linx Industries, Inc.
01.2022 - 04.2023
  • Learned to form sheet metal parts such as sleeves, collars, and pressed elbows from different materials.
  • Operated rolling and milling machines to flatten, form and reduce sheet metal sections and produce steel strips.
  • Skilled at working independently and collaboratively in a team environment.
  • Set up and operated fabricating equipment to cut, bend, and straighten sheet metal for insulation projects.
  • Oversaw the manufacturing of elbows and sleeves in shop.

Service Technician

NuCo2
09.2021 - 01.2022
  • Installed C02 monitor systems in kitchens of clients in order to maintain compliance with fire code.
  • Installation of C02 tanks and explained operation and routine maintenance protocols to customers.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Inspected equipment to diagnose operational issues.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.

Sales Associate

Pacsun
07.2020 - 08.2021
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Science - Mathematics

Virginia Wesleyan University
Norfolk, VA
05-2026

High School Diploma -

Deep Creek High School
Chesapeake, VA
06-2021

Skills

  • Timely table preparation
  • Guest engagement
  • Positive and professional
  • Task prioritization
  • Team collaboration
  • Customer service
  • Item promotion

Certification

  • Forklift Certification
  • Food - Handling Certification

Timeline

Server/Bartender

Honeybee Bar and Grill (Honeybee Golf Club)
08.2023 - Current

Sheet Metal Fabricator

Linx Industries, Inc.
01.2022 - 04.2023

Service Technician

NuCo2
09.2021 - 01.2022

Sales Associate

Pacsun
07.2020 - 08.2021

Bachelor of Science - Mathematics

Virginia Wesleyan University

High School Diploma -

Deep Creek High School

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Jagger Ogle