Jaida Howell
Summary
Relational and mission-driven leader passionate about helping people grow in their faith and experience authentic biblical community. Through serving in young adults, student ministry, jail ministry, and other leadership roles at Epic Church, I have developed a love for teaching Scripture, discipling others, and investing in emerging leaders. Known for building strong relationships, developing people, and creating environments where individuals can connect, belong, and take meaningful next steps with Jesus.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Designer
Chime
San Francisco, CA
02.2023 - Current
- Led cross-functional initiatives that increased member engagement, trust, and adoption, including launching Security Center with 50% feature adoption.
- Drove large-scale improvements by aligning teams around a shared vision, reducing support contacts by 88% and generating $385K in annual savings.
Design & Operation Lead
Tati's Skincare
Remote
05.2020 - Current
- Oversaw business operations, customer communications, and team coordination, helping scale a growing e-commerce brand.
- Improved internal processes and customer engagement strategies to support growth and operational excellence.
Education
Bachelor of Science - Technical Communications & Psychology
Mercer University
Macon, GA08-2023
Skills
- Leadership Development
- Community Building
- Biblical Teaching
- Public Speaking
- UI/UX Design
- User Research
- Product Strategy
- Cross-Functional Leadership
- Workshop Facilitation
Certification
- Certified Social Worker - National Association of Social Workers
- Trauma-Informed Care Certification - International Association of Trauma Professionals
Timeline
Product Designer
Chime
02.2023 - Current
Design & Operation Lead
Tati's Skincare
05.2020 - Current
Bachelor of Science - Technical Communications & Psychology
Mercer University
Accolades
- Co-Inventor on 3 Patent-Pending Innovations at Chime
- NCAA Division I Athletic Scholarship Recipient
- President's List & Dean's List, all four years of university