Jailyn E Sprinkle
Woodbridge
Summary
Human Resources professional with expertise in administrative support, customer service, and employee relations. Demonstrated skills in communication, confidentiality, and problem-solving, effectively managing sensitive information and fostering positive team relationships. Committed to enhancing HR operations, recruitment, and employee engagement in a dynamic environment.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Bank Teller
Wells Fargo
Woodbridge
05.2024 - Current
- Delivered exceptional customer service by assisting clients with transactions and inquiries.
Ensured confidentiality of client information while complying with financial regulations.
Collaborated with team members to enhance customer satisfaction and optimize banking processes.
Handled financial transactions accurately, strengthening communication and attention to detail.
Remote sales representative
CUTCO
remote
03.2022 - 07.2022
- - Conducted virtual product presentations and built customer relationships through strong interpersonal communication.
- Managed client inquiries, processed orders, and maintained accurate sales documentation.
- Demonstrated initiative and self-motivation in achieving performance goals in a remote setting.
Store Opener/ Customer services leave
Dunkin' Donuts
Woodbridge
09.2019 - 10.2021
- - Supervised morning shift operations, opened registers, and completed daily reporting and audits.
- Trained and supported team members, fostering a positive and collaborative work environment.
- Resolved customer concerns with professionalism and empathy to ensure satisfaction.
- Strengthened leadership and time management skills by balancing operational and people-related tasks.
Personal Shopper/ Cashier/Customer Financial Services Representative
Harris Teeter
Alexandria VA
07.2018 - 08.2019
- - Assisted customers with online orders, managed product fulfillment, and ensured accurate delivery.
- Handled transactions, refunds, and account inquiries with attention to detail and accuracy.
- Developed multitasking and interpersonal skills in a fast-paced retail environment.
Education
Bachelor of Science - Business Marketing
Geroge Mason University
Fairfax, VAAssociate of Science - Business Adminstration
Northern Virginia Community College
Woodbridge, VASkills
- Customer service and support
- Sales techniques
- Financial transactions
- Team collaboration
- Leadership development
- Communication skills
- HRIS proficiency
- Conflict resolution
- Data entry and recordkeeping
- Payroll and scheduling support
- Customer and employee support
- Problem solving and decision making
Certification
HR Foundations: Core Human Resources
Timeline
Bank Teller
Wells Fargo
05.2024 - Current
Remote sales representative
CUTCO
03.2022 - 07.2022
Store Opener/ Customer services leave
Dunkin' Donuts
09.2019 - 10.2021
Personal Shopper/ Cashier/Customer Financial Services Representative
Harris Teeter
07.2018 - 08.2019
Bachelor of Science - Business Marketing
Geroge Mason University
Associate of Science - Business Adminstration
Northern Virginia Community College