Summary
Overview
Work History
Education
Skills
Timeline
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Jaime Stump

Christiansburg

Summary

Dynamic Food Service Director with Trinity Services Group, skilled in menu development and compliance auditing. Proven track record in optimizing food service budgets and enhancing team performance. Adept at inventory management and fostering customer relationships, driving operational excellence and satisfaction in high-pressure environments.

Overview

15
15
years of professional experience

Work History

Food Service Director

Trinity Services Group
Salem
03.2025 - Current
  • Managed daily food service operations in correctional facilities.
  • Developed menus that met nutritional and dietary requirements.
  • Trained staff on food safety and sanitation practices.
  • Oversaw inventory management and supply ordering procedures.
  • Coordinated meal preparation schedules with kitchen staff.
  • Ensured compliance with health department regulations and standards.
  • Conducted regular staff meetings to improve communication and efficiency.
  • Implemented cost-control measures to optimize food service budgets.
  • Ensured compliance with local health codes and other applicable regulations.
  • Maintained accurate records of sales, labor costs, food costs, and waste management data.
  • Managed food service sales, costs and budget administration to keep operations in line with financial targets.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Analyzed financial statements regularly to identify areas of improvement within the organization.
  • Scheduled staff shifts and managed payroll records for hourly employees.

Owner/Operator

Wyatt's Country Store
Shawsville
08.2023 - 03.2025
  • Managed daily operations and inventory for a local country store.
  • Coordinated supplier orders to maintain stock levels and product variety.
  • Developed engaging displays to promote seasonal products and specials.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Developed business plan and budget to maximize profitability.
  • Developed strategic partnerships with other businesses in order to expand reach into new markets.

Director of Sales/Operations

Bright Services
Christiansburg
03.2022 - 07.2023
  • Led sales forecasting and analysis to inform strategic decision-making processes.
  • Developed and implemented training programs for the sales team on best practices.
  • Oversaw the creation of sales documentation and reporting standards for consistency.
  • Coordinated recruitment efforts to attract qualified candidates for various positions.
  • Managed onboarding processes for new hires, ensuring compliance with company policies.
  • Conducted performance evaluations to provide feedback and identify development opportunities.
  • Managed the recruitment process for new staff, including interviewing and onboarding.
  • Conducted exit interviews to determine reasons for employee departures and provided feedback to management team.
  • Created job postings, evaluated resumes, and conducted phone interviews to identify qualified candidates.
  • Managed full-cycle recruiting process, from sourcing candidates to extending offers.
  • Hired employees and processed hiring-related paperwork.

District Manager

Alsco
Roanoke
11.2021 - 03.2022
  • Implemented process improvements to enhance service efficiency and quality.
  • Analyzed operational data to identify trends and optimize resource allocation.
  • Fostered positive relationships with clients to promote retention and satisfaction.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
  • Coached, developed and motivated team to achieve revenue goals.
  • Oversaw regional and local sales managers and staff.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.

General Manager

Sonic Drive In
Christiansburg
04.2010 - 10.2021
  • Oversaw daily operations and ensured adherence to company standards.
  • Managed staff schedules and maintained optimal workforce levels.
  • Implemented training programs to enhance employee performance and service quality.
  • Coordinated inventory management and supply chain processes effectively.
  • Resolved customer complaints promptly to maintain satisfaction levels.
  • Monitored financial performance and managed budgetary allocations efficiently.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Tracked monthly sales to generate reports for business development planning.
  • Ensured compliance with local health department regulations regarding food safety standards.

Education

Associate Of General Studies -

New River Community College
Dublin, VA

Skills

  • Menu development
  • Food safety
  • Inventory management
  • Cost control
  • Compliance auditing
  • Customer relationship management

Timeline

Food Service Director

Trinity Services Group
03.2025 - Current

Owner/Operator

Wyatt's Country Store
08.2023 - 03.2025

Director of Sales/Operations

Bright Services
03.2022 - 07.2023

District Manager

Alsco
11.2021 - 03.2022

General Manager

Sonic Drive In
04.2010 - 10.2021

Associate Of General Studies -

New River Community College

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Jaime Stump