Jaimie Wilkins
Stephens City
Summary
To obtain a challenging UI/UX Designer position where my creativity, problem-solving skills, and experience in designing engaging and user-friendly interfaces can be utilized to enhance user experiences and drive business objectives.
Diligent Scheduling Coordinator with background in coordinating schedules and ensuring smooth operations. Successfully streamlined scheduling processes, enhancing overall efficiency and productivity. Demonstrated strong organizational and communication skills to manage complex schedules and adapt to changing priorities.
Overview
14
14
years of professional experience
Work History
Scheduling Coordinator – Outpatient Surgi Center Facility and Main Operating Room
Winchester Medical Center
11.2023 - Current
- As a dedicated surgical coordinator, I work closely with patients and clinical staff to facilitate seamless surgical experience. My goal is to ensure that every patient feels supported and informed through their surgical journey. Coordinated scheduling and processing cases with multiple departments including sterile processing, surgical practices, operating room staff and more.
Medical Administration for Primary Care Practice
Family Medicine Inc.
11.2021 - 11.2023
- Led the practice with tasks that included patient communications, efficient billing processes, and managing prior authorizations for procedures and medications. I was dedicated to enhancing the patient experience while ensuring that administrative tasks were handled with precision and care.
Customer Sales and Support Specialist
Tech Team Solutions
02.2019 - 09.2020
- As a customer sales and support specialist, I offered immediate support for various fields of clientele including medical and dental practices. HIPAA certified and DCJS Licensed by Virginia Department of Criminal Service.
Office Coordinator/Manager
Neurologic Associates
02.2017 - 09.2018
- Oversaw the implementation of a new EMR system and billing company while also handling check-in check-out, billing including overdue collections with coordination with the billing company and attorney as well as management of staff.
Patient Care Coordinator and Manager
Exclusively Faces Cosmetic Surgery and Medispa
05.2012 - 09.2016
- As the patient care coordinator and manager, I not only handled patient care from the initial call to post operative care for cosmetic patients, but I also handled all advertising, media and events including securing a promotional spot on the hit series Gypsy Sisters on TLC and represented the practice as an Obagi Skincare Ambassador. I was chosen from a nationwide search and represented the month of January. I also assisted with scheduling and insurance needs for the sister practice Winchester Ear, Nose and Throat practice.
Education
MBA - Healthcare Administration Concentration
Shenandoah University
01-2025
BS - Professional Communication
Old Dominion University
01-2025
Skills
- Healthcare Communication
- Verbal and Nonverbal Communication
- Public Speaking
- Conflict Resolution
- Digital Marketing and Communication
- Problem-solving
- Strong work ethic
ABOUT ME
Results-oriented healthcare professional with 15 years of administrative experience including healthcare management. Pursuing an MBA in healthcare administration at Shenandoah University to further integrate evidence-based decision making into administrative leadership. Dedicated to improving patient outcomes through streamlined operations, regulatory compliance, and high-impact internal messaging.
Timeline
Scheduling Coordinator – Outpatient Surgi Center Facility and Main Operating Room
Winchester Medical Center
11.2023 - Current
Medical Administration for Primary Care Practice
Family Medicine Inc.
11.2021 - 11.2023
Customer Sales and Support Specialist
Tech Team Solutions
02.2019 - 09.2020
Office Coordinator/Manager
Neurologic Associates
02.2017 - 09.2018
Patient Care Coordinator and Manager
Exclusively Faces Cosmetic Surgery and Medispa
05.2012 - 09.2016
BS - Professional Communication
Old Dominion University
MBA - Healthcare Administration Concentration
Shenandoah University