Jakeirra Crumble
Richmond
Summary
Dynamic culinary professional with extensive experience at Courtyard by Marriott, excelling in food preparation and team supervision. Proven track record in enhancing staff productivity and customer satisfaction through effective training and innovative menu development. Committed to kitchen safety and fostering a collaborative work environment, ensuring high-quality culinary experiences.
Adaptable and enterprising Team Leader with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leader position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cook Supervisor
Courtyard by Marriott
02.2023 - Current
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
- Planned and directed high-volume food preparation in fast-paced environment.
- Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
Ramp Agent
StratAir
08.2020 - 04.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Covered cargo handling needs with well-organized employee schedule and well-trained staff.
- Documented cargo movements and maintained updated files with real-time information.
Chef
VCU Health
03.2018 - 05.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
Team Leader
Kings Dominion Amusement Park
01.2017 - 11.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
Cashier
Taco Bell
09.2016 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Kitchen safety
- Food preparation
- Cooking techniques
- Team supervision
- Friendly customer service
- Staff training
- Work Planning and Prioritization
- Documentation and reporting
- Cash handling
- SMART goals
- Performance improvement
- Integrity and honesty
- Team development
- Customer service and assistance
Accomplishments
- Increased productivity by revamping workflow and restructuring line.
- Improved customer satisfaction by addressing concerns promptly and to complete satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of multiple staff members.
Certification
- CSC - Certified Sous Chef
- Certified Team Leader, Kings Dominion
Languages
English
Native or Bilingual
Arabic
Elementary
Spanish
Elementary
Timeline
Cook Supervisor
Courtyard by Marriott
02.2023 - Current
Ramp Agent
StratAir
08.2020 - 04.2024
Chef
VCU Health
03.2018 - 05.2021
Team Leader
Kings Dominion Amusement Park
01.2017 - 11.2019
Cashier
Taco Bell
09.2016 - 11.2017
High School Diploma -
Penn Foster Career School
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