Jakelin Alvarado
Leesburg
Summary
Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in effective communication and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Steve Madden
08.2023 - 11.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Worked one on one with customers and ensured the upmost customer service.
Sales Supervisor
Steve Madden
07.2022 - 08.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Sales Associate
Gap Factory
11.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Tuscarora High School
Leesburg, VA06-2022
Skills
- Problem-solving
- Customer service and engagement
- Time management
- Attention to detail
- Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Steve Madden
08.2023 - 11.2024
Sales Supervisor
Steve Madden
07.2022 - 08.2023
Sales Associate
Gap Factory
11.2020 - 11.2021
High School Diploma -
Tuscarora High School
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