Jala Johnson
Summary
Scholarly professional with a growing background in social services, equipped to make significant impact. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in client assessment, case management, and community outreach. Reliable and results-driven, with passion for supporting individuals and communities.
Overview
5
5
years of professional experience
Work History
Day Care Teacher
Angel Care Childcare
10.2022 - Current
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
- Maintained open and effective communication with parents about their child's progress and areas for improvement.
- Fostered safe and nurturing environment for children, setting stage for positive learning experiences.
Cashier
Bojangles
07.2019 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
Social Services Intern
Chesterfield Social Services
08.2024 - Current
Education
Bachelor’s of Social Work - Social Work
Virginia State University
Petersburg, VA05-2025
High School Diploma -
Smithfield High School
Smithfield 05-2021
Skills
- Behavioral observation
- Child Welfare Knowledge
- Multicultural Competence
- Youth Mentoring
- Client assessment
- Caseload Management
- Progress Documentation
- Teamwork and Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Task Prioritization
- Interpersonal Skills
Timeline
Social Services Intern
Chesterfield Social Services
08.2024 - Current
Day Care Teacher
Angel Care Childcare
10.2022 - Current
Cashier
Bojangles
07.2019 - Current
Bachelor’s of Social Work - Social Work
Virginia State University
High School Diploma -
Smithfield High School
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