Jalen Worth
Springfield
Summary
Personable and driven, excelling in fast-paced environments with passion for customer interaction and satisfaction. Knowledgeable about sales techniques and customer service principles, bringing strong communication and problem-solving skills. Committed to driving impactful results and cultivating lasting customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Sales Associate
Lowes Home Improvment
04.2024 - 09.2024
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided optimal customer engagement, resulting in increased sales conversions.
- Boosted sales revenue through the effective demonstration of product features and benefits.
Retail Merchandiser
Crossmark INC.
01.2024 - 04.2024
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Retail Sales Associate
Target
06.2021 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Bachelor of Science - Psychology
James Madison University
Harrisonburg, VA05-2028
Associate of Science - Psychology
Blue Ridge Community College
Weyers Cave, VA12-2021
Skills
- Up-selling strategies
- Suggestive selling
- Cross-selling tactics
- Brand representation
- Customer consultation
- Data entry proficiency
- Industry awareness
- Interpersonal communications
- Client relationship building
- Point-of-sale system
- Marketing
- UX/UI Design
Certification
- Google UX Design Certificate - Google.
Timeline
Customer Sales Associate
Lowes Home Improvment
04.2024 - 09.2024
Retail Merchandiser
Crossmark INC.
01.2024 - 04.2024
Retail Sales Associate
Target
06.2021 - 03.2022
Bachelor of Science - Psychology
James Madison University
Associate of Science - Psychology
Blue Ridge Community College
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