Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Potomac Transport
FedEx
Fredericksburg
02.2025 - Current
Ensured timely and accurate delivery of packages using company vehicle.
Maintained delivery vehicle through regular inspections and loading/unloading procedures.
Followed prescribed routes and schedules while utilizing handheld devices for navigation.
Addressed customer concerns promptly, providing courteous service at all times.
King Transport
FedEx
Fredericksburg
01.2023 - 02.2025
Delivered and picked up packages using company vehicle, ensuring timely and accurate service.
Loaded and unloaded packages while inspecting and maintaining delivery vehicle.
Followed assigned routes and schedules, utilizing handheld devices for navigation and issue tracking.
Provided courteous service to customers, addressing concerns promptly and efficiently.
Dispatcher Supervisor
Amazon.com Inc.
Springfield
01.2016 - 02.2023
Manage a team of delivery associates.
Guide delivery routes to ensure successful delivery.
Track and manage inventory.
Assistant Manager
Sports Zone Elite
Springfield
01.2015 - 01.2017
Manage the store sales team to ensure great customer service.
Conduct sales and managing inventory.
Assist in employee recruiting, training, and development.
Managed customer service inquiries and complaints in a timely manner.