Jamalynn Best
McKee Foods
Waynesboro
5
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Packing Machine Operator
3 Months- Operated high-speed packing machines to ensure efficient product packaging.
- Monitored quality control standards during packaging processes for consistency.
- Conducted routine maintenance on packing equipment to minimize downtime.
- Collaborated with team members to optimize workflow and enhance productivity.
- Cleaned and sanitized lines during changeovers from one product to another.
- Monitored fill levels, weights and codes of products to meet specifications.
Patient Access Associate
1 Year- Collected and verified patient information to ensure accurate and efficient registration.
- Scheduled appointments and managed patient flow to optimize daily operations.
- Assisted with registration of new patients and updating existing patient records.
- Handled high volume of incoming calls, delivering exceptional customer service to enhance patient experience.
Customer Service Supervisor
1 Year 9 Months- Resolved escalated customer disputes promptly, fostering strong relationships with customers.
- Built rapport with customers, managers, and team members to enhance collaborative work environment.
- Tracked customer service performance metrics, including call response times and customer satisfaction ratings, to identify areas for improvement.
- Provided training and support to new staff, including coaching and mentoring.
- Assessed team member performances by delivering one-on-one coaching to promote better service.
Retail Sales Associate
2 Years 2 Months- Organized store displays and merchandise to enhance product visibility and customer engagement.
- Maintained store displays and merchandise organization for optimal presentation.
- Conducted price checks to ensure accurate pricing on merchandise., merchandise transfers and fitting room returns to keep store orderly and efficient.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Promoted credit card sales, enhancing customer payment options..
Education
High School Diploma
Associate Degree in Nursing (ASN) - In Progress
- 4.0 GPA
- Wrote an essay regarding the long term health risks due to Microplastics and it's effects on current and future generations.
- Honor Roll Spring 2026
- Additional Coursework in Biology and Human Anatomy.
Skills
Packing equipment operation
Detail-oriented
Customer service
Conflict resolution
Leadership
Quality control
Training and mentoring
Reliable
Adaptable learning
Quality control awareness
Awards
Eagle Eye Award - McKee Foods 2026
Recognizing a problem during production that could have potentially caused a hold in the line.
Timeline
Packing Machine Operator
McKee Foods
05.2026 - CurrentRead More
Patient Access Associate
UVA
05.2025 - 05.2026Read More
Customer Service Supervisor
Kohl's
08.2023 - 05.2025Read More
Retail Sales Associate
Kohl's
06.2021 - 08.2023Read More
Thomas Dale High School
High School Diploma
Read More
Piedmont Virginia Community College
Associate Degree in Nursing (ASN) from In Progress
Read More