James Flores

○Attain monthly goals as mentioned previously

○Furthered labor and food management with

●Scheduling

●Food and Drink ordering

●Hiring and Firing

○Meeting with Assistant manager regularly to address wins and concerns with team.

○Create a fostering and inclusive environment

○Handle store marketing and help create events with surrounding community

○Meetings with Upper Management and Owners about problems that may be arising on a weekly basis and how I plan to problem solve.

○Helped General Manager(GM) attain goals in

●Labor Management

●Food costs

●Customer satisfaction surveys

●In-store and delivery performances

●Monthly in-franchise cleaning inspections

●Quarterly corporate inspections

○Opening procedures including

●Food preparation

●Dough made in-store

○Delegating Insider's Driver's and Shift Leader's

○Taking over GM responsibilities whenever needed (vacations, sicks days, ect.)

○Furthered customer satisfaction with handling criticism and solving their problems.

○Closing procedures such as

●Handling End of Day store cash.

●Washing and sanitizing store equipment for morning.

●Daily inventory count of most used products

○Delegating insiders and drivers on shift

○Managed front of house operations efficiently.

○Work in a fast-paced environment efficiently

○Customer satisfaction guarantee

○Work multiple positions where necessary