Summary
Overview
Work History
Education
Skills
Timeline
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James Gaines

Cross Junction,VA

Summary

Dedicated and versatile professional with extensive food production, technical operations and team management. Skilled in operating specialized equipment, ensuring quality control, and delivering exceptional customer service. Proven ability to handle high-responsibility tasks independently and in team environments.

Overview

11
11
years of professional experience

Work History

Family Caregiver

Self Employed
03.2019 - 11.2024
  • Coordinated medical appointments and managed medication schedules for multiple clients.
  • Monitored health conditions and reported changes to family members or healthcare professionals.
  • Provided personalized care, including assistance with daily living activities and emotional support.
  • Assisted with mobility and transportation, ensuring safety during outings and appointments.
  • Enhanced quality of life by organizing social activities and engaging family member in community events.
  • Managed household tasks efficiently, creating a clean and organized living environment conducive to family member wellbeing.
  • Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with family member.
  • Coordinated healthcare appointments for family member, ensuring timely access to necessary medical services.
  • Served as a dedicated advocate for family member needs when interacting with healthcare professionals or insurance companies.
  • Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.

Seafood Associate

Market 32
10.2017 - 04.2019
  • Trained new associates on seafood preparation techniques and safety protocols.
  • Assisted customers with product selection, providing knowledge on seafood varieties and cooking methods.
  • Monitored stock levels, placed orders to maintain optimal inventory turnover rates, ensured freshness and compliance with health regulations.
  • Managed open and closing procedures for the seafood department, ensuring readiness for daily operations.
  • Designed and maintained visually appealing ice displays to attract customers.
  • Ensured cleanliness by thoroughly washing and sanitizing display area.
  • Organized and stocked freezers efficiently to maintain inventory levels.
  • Prepared seafood dinners and provided top-notch customer service to enhance shopper experience.

Night Manager

Jreck Subs
07.2013 - 10.2017
  • Managed team scheduling to optimize coverage and enhance service quality during peak hours.
  • Implemented training programs for new staff, improving onboarding processes and service adherence.
  • Resolved guest complaints effectively, maintaining high customer satisfaction levels through prompt action.
  • Supervised team of five employees, delegating workloads to ensure efficient operations.
  • Led front line, taking and distributing orders to fry and grill cooks for seamless service.
  • Maintained local stock for the cooking area to support uninterrupted production.
  • Ensured high standards of customer service and oversaw thorough cleaning operations.
  • Closed registers, counted night till, and completed bookkeeping tasks accurately.

Education

Some College (No Degree) - Building Trades

SUNY Canton
Canton, NY

Skills

  • Dedicated and versatile professional with extensive experience in technical operations, automotive manufacturing, food production and team management
  • Skilled in operating specialized equipment, ensuring quality control, and delivering exceptional customer service
  • Proven ability to handle high-responsibility tasks independently and in team environments
  • Operated RO/UF system independently, taking precise readings, changing filters, and maintaining reverse osmosis/ultra-filtration equipment
  • Managed CIP system, performing manual pipe connections, rerouting systems, and cleaning with protective gear using chemicals, like acids and caustics
  • Filled vats, added renit and cultures, monitored pH to ensure cheese quality
  • Managed cutting, flipping, and cheddaring processes, operated mozzarella cook machine, and maintained saltwater chill system

Timeline

Family Caregiver

Self Employed
03.2019 - 11.2024

Seafood Associate

Market 32
10.2017 - 04.2019

Night Manager

Jreck Subs
07.2013 - 10.2017

Some College (No Degree) - Building Trades

SUNY Canton

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James Gaines