Summary
Overview
Work History
Education
Skills
Timeline
Generic
James Green

James Green

Richmond,VA

Summary

My name is James Green. I am an advanced IT Specialist with a strong background in troubleshooting a wide range of hardware/software issues on varying operating systems and a wide variety of electronics. I’m a friendly, very outgoing person that enjoys helping people with any problems they may be having, I have a strong knowledge of all current and previous model laptops, desktops, tablets, and cell phones; including disassembly and reassembly. Ability to work unsupervised also as a group leader or coordinator. With my experience comes the ability to simplify problems to any end-user whether that user be an entry level employee or all the way up to a senior executive. Having a can-do attitude is one of my best traits, and it brings honesty and integrity to any situation I run into. I do everything possible to form a trust/bond with any clients I work with so they know that they can trust that I will always stand by my work. I also have a strong knowledge of web design, graphic design, and SEO marketing techniques. I have completed many projects for various companies that included: VMWare, ESXi Hosts (Setup & maintaining), Windows Server Environments, Linux Server Environments, Virtual Server Environments, all MS Windows Operating Systems, IOS, and many different distributions of Linux. I have completed many cabling projects that included but weren’t limited to drops and dressing cat5e/cat6/fiber optic terminations. Testing and troubleshooting have also been a part of every step of the way in my career. I already have many of the tools for any job I come across electronic wise whether that be cabling, PC repair, a home lab that I have an entire deployment system up and running for my own personal growth. I have personally managed several image deployments in both PC and Mac enterprise environments. I am very meticulous about documentation of all projects I partake in, and very dedicated to projects that are assigned to me. I am the type of person that gives 110% on anything I put my mind to.

Diligent [Desired Position] with solid background in fiber network installation and maintenance. Known for troubleshooting complex network issues and ensuring optimal performance. Demonstrated proficiency in splicing fiber optic cables and using network diagnostic tools.

Experienced with fiber network installation, maintenance, and troubleshooting. Utilizes advanced diagnostic tools to identify and resolve network issues promptly. Track record of ensuring reliable network performance and providing technical support.

Dependable Fiber Optic Technician with extensive breadth of experience in fiber optics functioning and repair paired with deep knowledge of fiber optic testing equipment. Offering [Number] years of vast experience installing, repairing and maintaining cable lines for cable, Internet and television. Comfortable working under extreme pressure and in inclement weather.

Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime.

Telecommunications professional with thorough understanding of fiber network infrastructure and system optimization. Adept at identifying and resolving network disruptions to maintain service quality. Proven track record of fostering team collaboration and adapting to evolving project requirements.

Experienced installation and repair technician with work history setting up, repairing, and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Skilled telecommunications professional with strong expertise in fiber optic installation, maintenance, and troubleshooting. Proven ability to enhance network performance and ensure reliable connectivity. Collaborative team player, adaptable to evolving project requirements, and focused on delivering high-quality results. Proficient in fiber splicing, testing, and network diagnostics, with commitment to safety and efficiency.

Overview

26
26
years of professional experience

Work History

Fiber Network Technician

IES Communications
05.2023 - Current
  • Reduced downtime with regular maintenance and monitoring of fiber optic equipment and infrastructure.
  • Assured quality control, performing fiber splicing, termination, and documentation procedures.
  • Fostered positive relationships between stakeholders by effectively communicating progress updates during project implementations.
  • Ensured smooth operations, maintaining accurate records of all work performed on the fiber network system.

Cabling Installer/Troubleshooting

Velocity IT
01.2020 - Current
  • Company Overview: https://www.velocityit.net
  • Plan/Labeling/Running all cat5e, cat6, and fiber optic lines for the entire 1,000,000 sq ft project.
  • Termination/Dressing/Punch Down connectors of all patch panels.
  • Termination/Dressing/Punch Down connectors of all Air Horns that were also hooked up to our network.
  • Termination/Dressing/Punch Down connectors for all Security Camera Cables.
  • Termination/Dressing/Punch Down connectors of all Wireless Access Points.
  • Troubleshooting Lines after installation.
  • Working with clients for additional drops during the runs of the cables.
  • Marcus Meeking
  • Project Lead
  • Mobile: (214)686-1983
  • Mmeeking@velocityit.net

Jr-Sr Systems Administrator

Dominiontek
01.2015 - 01.2020
  • Company Overview: www.dominiontek.com
  • In charge of maintaining and managing a total of 8 sites remotely and physically when needed.
  • Multiple Windows 7/8/10 and iOS Image Creations/migrations/deployment projects.
  • Managing backups across all sites (Backup Exec, but also experience in all Acronis Suites).
  • In charge of maintaining/troubleshooting group policy.
  • In charge of maintaining/troubleshooting multiple enterprise Ubiquiti & Aerohive environments.
  • WSUS Managing and maintaining.
  • Managing multiple remote desktop servers and services.
  • Managing, maintaining, and ensuring backup of specialized software of many types of data.
  • Managing, maintaining, monitoring, and ensuring backup of several help desk sites, network monitors.
  • Managing, maintaining, monitoring, and ensuring backup of several ESXi hosts and VSphere clusters.
  • Managing, maintaining, monitoring and ensuring backup of several Microsoft Exchange Servers.
  • Migrations of client E-mail servers: In-house Upgrades/Migrations to the cloud.
  • Repairs of multiple hardware types: Laptops; PC & Mac/Cell Phones/Tablets.
  • Troubleshooting hardware issues and failures managed the entire network infrastructure.
  • Responsible for SQL database and application migration to the AWS Cloud, and troubleshooting afterward
  • Began a project to migrate more servers to AWS to cut costs of the current data center.
  • Setup remote monitoring for all 8 sites/included helpdesk ticket consolidation.
  • DNS Server name resolution configurations were set up by me for subdomain configuration which made the existing setup obsolete and the new much easier to keep track of.
  • James Boyd
  • (804)980-1581

Sr Systems Administrator

Dupont
01.2017 - 01.2018
  • Company Overview: www.dupont.com
  • Lead on a site wide printer replacement project. Responsible for planning, executing port security shutdown and re-initialization.
  • Lead on an imaging project that included setting up my own imaging server, creating the image for the client machines with the programs/custom settings needed. Once approved, equipment received was responsible for deploying images to all machines then installing and setting up the machines in a new employee conference room.
  • Worked on several trouble tickets with clients after image deployment.
  • Worked on and completed several trouble tickets that included changes being made using the Service Now! Ticket portal.
  • Brandon Saumier
  • (804)383-4813

IT & Systems Admin

Austin Brockenbrough & Associates
01.2014 - 01.2015
  • Company Overview: www.brockenbrough.com
  • Coordinated a complete network upgrade including changing all physical servers to virtual.
  • Multiple Windows 7 Image Creations/migrations Ty Ty try and /deployments.
  • Tape Backup Configuration Manager & Sole Admin (Backup Exec, but also experience in all Acronis Suites).
  • Sole IT person for the entire company, all problems relating to anything plugged in were handled by me.
  • Troubleshooting hardware issues and failures managed the entire network infrastructure.
  • Help Desk Deployment and sole Administrator (Spiceworks).
  • SQL 2008/SQL 2012/SQL 2014 Migration/Backup Admin/Minor Scripting
  • Decommissioning of Windows 2003 Servers.
  • ESXi Conversion from physical machines and management.
  • Web Based File Server – Pydio setup and deployment with active directory integration.
  • Deployment and configuration of Network inventory management software.
  • Group Policy Management for the entire domain.
  • In charge of E-mail Signature/Creation/Maintaining for domain
  • Exchange Administrator 2007/2010 Experience/ Some Sharepoint
  • PowerShell Scripting for Auto Logoffs and timed shutdowns for after hour power schemes.
  • Robert Henson
  • (804)592-3921

IT Subcontractor

Advanced Technology Partners Inc.
01.2014 - 01.2014
  • Company Overview: www.at-partners.com
  • Multiple Windows 7 migration/deployment projects for T-Mobile.
  • This involved data backups, computer tracking, shipping, and troubleshooting with end users.
  • As well as troubleshooting hardware issues and failures.
  • Bernie Stills
  • (404)667-7996
  • Mobile (404)667-2985

Ecast Corporation
01.2014 - 01.2014
  • Performed monthly backups on servers assigned.
  • Troubleshooting issues with medical server software.
  • Space redistribution amongst server environments.
  • Server 2003/2008 virtual server additions and setup.
  • Commercial clients were usually located in other states, and most work was performed remotely using vSphere, and required troubleshooting cold fusion issues, manual backups, and migrations.
  • (919) 334-6300
  • 3 Month Project

Electromedics Inc.
01.2010 - 01.2014
  • Company Overview: www.electromedics.com
  • Owner
  • Corporation formation
  • Tax preparation
  • Website Design & Maintain
  • Laptop/Desktop/Tablet Repair
  • Customer Service Inventory
  • Sales
  • Multiple craigslist advertising accounts (create/maintain)
  • Inventory
  • EBay account Manager & Designer (Sales & Purchases)
  • SEO Marketing & Strong online presence creation
  • Assess damage on a wide range of electronic devices.
  • Estimate profit margins on repair of devices.
  • Completed various contracted projects for various commercial clients.
  • Perform repair, return device, and touch base with customer after to troubleshoot any existing issues that weren’t previously identified.
  • Created and maintained multiple deployment servers for OS deployments on customer’s hard drives, the customized operating systems included scripts for retrieving customer data backups from the file server.
  • (804) 410-4206

Extreme PC’s
01.2002 - 01.2010
  • Multiple Craigslist advertising accounts (create/maintain)
  • EBay account Manager and Designer (Sales & Purchases)
  • Sales
  • Website Design & Maintain
  • Laptop/Desktop/Tablet Repair
  • Customer Service
  • Inventory
  • Opening/Closing Duties
  • (919) 720-4622

Computer Inferno (Closed)
01.2000 - 01.2001
  • Multiple craigslist advertising accounts (create/maintain)
  • EBay account Manager & Designer (Sales & Purchases)
  • Website Design & Maintain
  • Laptop and Desktop
  • Customer Service
  • Inventory
  • Opening/Closing Duties

Education

Computer Science Major

Horry Georgetown Technical College
01.2004

High School Diploma -

Carolina Forest Education Center
Myrtle Beach, SC
01.2000

Skills

  • Experienced with various Linux server environments
  • Knowledge of NAS distribution components and extensions
  • Experience in Windows Server environments
  • Proficient in ServiceNow helpdesk operations
  • Spiceworks Helpdesk/Network Monitoring Expert: Set up a total of 8 sites for remote monitoring and built the help desk system from the ground up for each site, depending on each client’s needs Then created custom built reports again based on clients requests for cherry picked data from the SQL Server
  • Proficient in MS Server 2000-2018
  • SQL Service experience (Does not include actual coding) Very experienced in servicing SQL servers, setting up backups, notifications, memory optimizations; running any of the current software distributions including but not limited to: MariaDb/MS SQL all years/Mysql/Oracle Databases
  • Experience with most current and older model routers/switches Have no problem logging in and troubleshooting ports, tracking MAC addresses, port security configurations Currently working on knowledge of python and integrating what I learn to maybe make configuration scripts using python for multiple make/model switches/routers

Timeline

Fiber Network Technician

IES Communications
05.2023 - Current

Cabling Installer/Troubleshooting

Velocity IT
01.2020 - Current

Sr Systems Administrator

Dupont
01.2017 - 01.2018

Jr-Sr Systems Administrator

Dominiontek
01.2015 - 01.2020

IT & Systems Admin

Austin Brockenbrough & Associates
01.2014 - 01.2015

IT Subcontractor

Advanced Technology Partners Inc.
01.2014 - 01.2014

Ecast Corporation
01.2014 - 01.2014

Electromedics Inc.
01.2010 - 01.2014

Extreme PC’s
01.2002 - 01.2010

Computer Inferno (Closed)
01.2000 - 01.2001

Computer Science Major

Horry Georgetown Technical College

High School Diploma -

Carolina Forest Education Center
James Green