Managed customer inquiries and provided product information effectively.
Developed and maintained strong relationships with clients and contractors.
Processed orders accurately using company software systems.
Collaborated with team members to enhance sales strategies.
Assisted in inventory management to ensure product availability.
Resolved customer complaints swiftly to maintain satisfaction levels.
Outside Sales
US LBM Service Co. Massey Builders Supply Corp
04.2024 - Current
Outside sales for commercial and retail lumber and building materials. Executed new sales initiatives, fostered client relationships, and provided consultative selling.
Ongoing procurement of new sales and new customers
Answered customer inquiries about product selection and order placement.
Procured new sales and customers through strategic outreach and relationship building
Performed manual takeoffs from architectural plans, itemizing orders based on prioritized needs
Provided sales support at counter to assist customers with product inquiries. including coordination of purchase and delivery of special products
Warehouse Manager and Counter Sales
Cobb Lumber Company Inc.
01.1984 - 12.2016
Warehouse manager and counter sales for commercial and retail lumber and building materials. Responsible for inventory control, and order fulfillment.
Prepared Orders for customer pickup and or delivery
Receiving manager for incoming stock and special orders
Managed Loading/unloading of trucks for receiving inventory / special orders
Forklift operator / instructor
Delivery driver
Class A Contractor
James H. Clifton Inc.
01.1993 - 12.2000
Partner, involved in every aspect of the business from designing and drawing of plans to the completion of custom homes, additions and renovations.
Education
Virginia Commonwealth University School of Arts
Richmond, Virginia
Faux Finishing, and mural arts
Faux Finish Institute
Omaha, Nebraska
High School -
Hermitage High School
Glen Allen, VA
Skills
Knowledge of all types of lumber, building materials and mouldings