James Williams
Charlottesville
Summary
Dedicated professional with a proven track record of enhancing customer satisfaction and team efficiency, notably at Valley Landscaping. Expert in landscaping and groundskeeping, coupled with exceptional teamwork and collaboration skills. Achieved significant improvements in operational productivity and client satisfaction, demonstrating resilience and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Crew Member
Valley Landscaping
01.2022 - Current
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
- Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Contributed to team efficiency through clear communication and collaboration on assigned tasks.
- Maintained client satisfaction by providing timely and professional landscape maintenance services.
- Preserved property value through regular upkeep of grounds and outdoor spaces.
Handy Man
Lawn Care Business
06.2015 - Current
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Kept up-to-date with industry trends and advancements in technology to ensure the use of cutting-edge techniques when executing handyman projects.
- Improved customer satisfaction by promptly addressing concerns and offering customized solutions for their lawn care needs.
- Maintained grounds by trimming, weeding, and general clean-up.
- Operated power equipment including mowers, trimmers, blowers safely while adhering to company guidelines for use procedures.
Warehouse Worker
Music Today
07.2021 - 12.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Engaged with customers in a respectful, courteous manner
- Promptly and Politely responded customer inquiries
- Processed freight by verifying units received
- Transporting merchandise from Stockroom onto the sales floor according to the store merchandise plan.
- Performed additional duties as required
Dishwasher
Chopt Creative Salad Company
05.2018 - 10.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
Stocker
Foodlion Grocery Store
01.2018 - 05.2018
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Stocked designated items on shelves, end caps and displays.
Crew Member
Wendys Fast Food
06.2016 - 11.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
Waffle House
02.2016 - 04.2016
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
Education
GED -
Monticello High School
Charlottesville, VA05-2017
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Integrity and honesty
- Safety awareness
- Heavy lifting
- Safety
- Resilience and persistence
- Valid Driver's license
- Telephone etiquette
- Positive company representation
- Assertiveness
- Equipment maintenance
- Task prioritization
- Product knowledge
- Landscaping and groundskeeping
- Stock management
- Dependable and cooperative
- Collaboration and teamwork
Timeline
Crew Member
Valley Landscaping
01.2022 - Current
Warehouse Worker
Music Today
07.2021 - 12.2021
Dishwasher
Chopt Creative Salad Company
05.2018 - 10.2018
Stocker
Foodlion Grocery Store
01.2018 - 05.2018
Crew Member
Wendys Fast Food
06.2016 - 11.2016
Crew Member
Waffle House
02.2016 - 04.2016
Handy Man
Lawn Care Business
06.2015 - Current
GED -
Monticello High School
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