Jamison Haase
Woodford
Summary
Operations and security professional with 15+ years in federal law enforcement and private-sector security and operations. Former Special Agent with the U.S. Department of Homeland Security (ICE-HSI), specializing in criminal investigations under Titles 8, 18, 19, and 21 of the U.S. Code. Experienced in client-facing security operations, vendor management, and coordinating complex operational initiatives. At Cox Enterprises, served as Security Manager and advanced to Senior Operations Manager, overseeing production, workforce management, business continuity, emergency response, SOP development, and KPI-driven performance for 130 employees. Adept at risk assessment, cross-functional leadership, and executing high-stakes projects in dynamic, high-risk environments.
Overview
24
24
years of professional experience
8
8
Certifications
Work History
Senior Manager, Operations
Cox Automotive Inc.
11.2017 - 01.2025
- Managed production and workforce planning for 130 employees, ensuring operational goals and KPIs were met.
- Directed departmental recruiting, hiring, onboarding, and employee training programs.
- Developed and enforced SOPs and policies to ensure compliance, efficiency, and audit readiness.
- Coordinated scheduling, resource allocation, and performance tracking to optimize output.
- Served as primary liaison with vendors and internal teams for operational initiatives and client-focused projects.
- Implemented process improvements and technology integrations, enhancing efficiency and reducing downtime.
- Monitored and reported KPIs to executive leadership to inform strategic decisions.
Security Manager
Cox Automotive Inc.
09.2013 - 11.2017
- Oversaw site security operations, including access control, surveillance, incident response, and vendor management.
- Implemented business continuity and emergency response plans across multiple facilities.
- Conducted risk assessments and developed mitigation strategies to protect personnel, assets, and operational integrity.
- Coordinated with law enforcement, contractors, and internal teams to resolve security incidents and ensure compliance.
- Supervised vendor operations, including task assignment, compliance monitoring, and performance evaluation.
Loss Prevention Supervisor
Kohl’s
07.2011 - 09.2013
- Investigated internal theft, fraud, and policy violations; coordinated with law enforcement and legal teams.
- Developed SOPs, management training programs, and compliance guidance.
- Oversaw security vendors and loss prevention tasks across multiple sites.
- Tracked and reported KPIs to leadership for operational improvement and risk mitigation.
Special Agent / Criminal Investigator
U.S. Department of Homeland Security (ICE-HSI)
01.2008 - 07.2011
- Led investigations under Titles 8, 18, 19, and 21; collaborated with federal/state agencies and U.S. Attorneys’ Offices.
- Managed complex investigations, coordinated multi-agency operations, and assessed operational risk.
- Analyzed intelligence and operational data to inform enforcement actions and risk mitigation.
Customs and Border Protection Officer
U.S. Department of Homeland Security (CBP)
03.2003 - 01.2008
- Conducted risk-based targeting and enforcement of import/export and immigration regulations.
- Prepared affidavits and operational reports; supported multi-agency security initiatives.
Background Investigator
US Investigations Services (USIS)
08.2000 - 03.2003
- Conducted federal background investigations, verifying multi-source data and identifying compliance and security risks.
- Maintained case files and communicated findings to clients and stakeholders.
Education
Master of Business Administration - Business Administration
University of Arizona
01.2021
Bachelor of Science - Criminal Justice
East Tennessee State University
01.2000
Skills
- Security Operations & Physical Protection
- Client & Vendor Relationship Management
- Operational Oversight & Production Management
- Workforce Development & Employee Onboarding
- Risk Assessment & Mitigation
- SOP Development & Policy Enforcement
- Incident Investigation & Reporting
- Task Scheduling & Coordination
- Emergency & Business Continuity Planning
- Cross-Functional Team Leadership
Websites
Certification
Reid Interviewing and Interrogation
Community Service
Cox Automotive, Chaired Cox Automotive's local action team, organizing outreach with Boys & Girls Club, SPCA, Hope House, and Ronald McDonald House.
Timeline
Senior Manager, Operations
Cox Automotive Inc.
11.2017 - 01.2025
Security Manager
Cox Automotive Inc.
09.2013 - 11.2017
Loss Prevention Supervisor
Kohl’s
07.2011 - 09.2013
Special Agent / Criminal Investigator
U.S. Department of Homeland Security (ICE-HSI)
01.2008 - 07.2011
Customs and Border Protection Officer
U.S. Department of Homeland Security (CBP)
03.2003 - 01.2008
Background Investigator
US Investigations Services (USIS)
08.2000 - 03.2003
Bachelor of Science - Criminal Justice
East Tennessee State University
Master of Business Administration - Business Administration
University of Arizona
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