Jamie Spears
Suffolk
Summary
Dedicated professional with strong customer service skills and experience in training team members. Committed to enhancing customer satisfaction and fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Fast Food Crew Trainer
Cookout Restaurant
Suffolk, VA
03.2025 - 12.2026
- Trained new crew members on food preparation and customer service standards
- Assisted in maintaining cleanliness and organization of work areas
- Monitored inventory levels and assisted in stock management tasks
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
Toddler Teacher
First Discovery Academy
Virginia Beach, VA
01.2026 - 03.2026
- Developed engaging lesson plans to foster cognitive and social development in toddlers.
- Implemented daily activities that promoted physical coordination and language skills.
- Communicated regularly with parents regarding child progress and classroom activities.
- Assisted in maintaining a safe and nurturing classroom environment for children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Lead Toddler Teacher
Victory School
Poquoson, VA
02.2024 - 03.2025
- Fostered a safe and nurturing classroom environment promoting social, emotional, and cognitive growth.
- Mentored junior teachers in classroom management techniques and curriculum delivery strategies.
- Collaborated with parents to communicate child progress and address developmental concerns effectively.
- Increased child engagement with creative lesson plans tailored to individual needs and interests.
- Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s education.
Crew Member
Cookout Restaurant
Gloucester, VA
12.2021 - 02.2024
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of workstations to adhere to health standards.
- Trained new crew members on operational procedures and best practices.
- Worked front counter, drive-thru and other areas.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Gloucester High School
Gloucester, VA01-2023
Skills
- POS Systems
- Customer service/relations
- Cash handling
- Multi-tasking
- Upselling
- Up-to-date training techniques
- Active listening
- Problem resolution
- Complaint handling/resolution
- Team development
Timeline
Toddler Teacher
First Discovery Academy
01.2026 - 03.2026
Fast Food Crew Trainer
Cookout Restaurant
03.2025 - 12.2026
Lead Toddler Teacher
Victory School
02.2024 - 03.2025
Crew Member
Cookout Restaurant
12.2021 - 02.2024
High School Diploma -
Gloucester High School