Jamie Trail
WYTHEVILLE
Summary
Goal-oriented Inside Sales Associate with 19 years of experience in customer relationship building, sales expertise, and time management. Proven ability to enhance client retention and streamline sales processes.
Overview
19
19
years of professional experience
Work History
Inside Sale Associate
Henry Schein
Bastian, VA
07.2007 - Current
- Managed customer inquiries, ensuring prompt resolution and high satisfaction levels.
- Executed product demonstrations to effectively showcase features and benefits to clients.
- Developed relationships with key accounts, enhancing client retention and loyalty.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Developed and maintained strong client relationships through effective communication and follow-up strategies.
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Researched and identified possible new accounts for sales development.
- Streamlined internal processes for better efficiency, allowing for quicker response times to customer inquiries.
- Developed strong customer relationships through proactive communication and attentive service.
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Achieved or exceeded company-defined sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Facilitated training for new employees on JDE Salesforce, focusing on outbound and inbound call management.
Education
High School Diploma -
Rocky Gap High School
Rocky Gap, VASkills
- Goal oriented
- Customer relationship building
- Objection handling
- Driven
- Adept multi-tasker
- Product knowledge
- Sales expertise
- Lead generation
- Teamwork and collaboration
- Time management
- Problem-solving abilities
Accomplishments
- Achieved Sales Rep of the year 2022, 2023, 2024 by exceeding call goals, react goals, sales goals, and productivity goals
Timeline
Inside Sale Associate
Henry Schein
07.2007 - Current
High School Diploma -
Rocky Gap High School