Jamise Vowels
North Chesterfield
Summary
Accomplished in enhancing operational efficiency and customer satisfaction, I leveraged my expertise in route planning and exceptional customer service at FedEx Freight. My proactive approach resulted in streamlined delivery processes and fostered strong client relationships. Skilled in safe driving and effective communication, I consistently prioritize safety and reliability in fast-paced environments.
Overview
19
19
years of professional experience
Work History
City Pickup and Delivery Driver
Fedex Freight
07.2016 - Current
- Provided exceptional customer service through professional communication and problem-solving skills.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Continuously updated knowledge on regulations related to transportation industry safety standards.
- Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
- Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
- Efficiently planned routes for optimal time management and fuel conservation.
- Conducted pre-and post-trip vehicle inspections to maintain safety compliance and prevent mechanical issues.
Delievry Driver
Vendor Supply
09.2015 - 07.2016
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Forklift Operator
Walmart Distribution Center
06.2006 - 09.2015
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported goods between warehouse locations according to shipment and storage needs.
Education
Bachelor Of Business Administration - Human Resources Management
Strayer University
Washington, DC09.2020
Standard Diploma -
Buckingham County High School
Buckingham, VA06.2003
Skills
- Safe driving
- Loading and unloading
- Defensive driving
- Route planning
- Fuel efficiency
- Delivery scheduling
- Positive attitude
- Customer service
- Time management
- Dependable and reliable
- Time management skills
- Punctual and reliable
- GPS and route planning
- Clear communication
- Valid Driver's license
- Clean driving record
- Safe driving record
- Customer interaction
Timeline
City Pickup and Delivery Driver
Fedex Freight
07.2016 - Current
Delievry Driver
Vendor Supply
09.2015 - 07.2016
Forklift Operator
Walmart Distribution Center
06.2006 - 09.2015
Bachelor Of Business Administration - Human Resources Management
Strayer University
Standard Diploma -
Buckingham County High School
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