Jamyah Barnes
Lynchburg
Summary
Experienced Front Desk Receptionist with a focus on customer service and effective problem-solving. Skilled in managing membership databases while maintaining a friendly environment. Demonstrated ability to organize tasks and multitask, resulting in improved customer satisfaction. Knowledge in client engagement and sales support drives efficient front desk operations.
Overview
2
2
years of professional experience
Work History
Key Holder/Assistant Manager
Claire’s
06.2025 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Brand Ambassador/Sales Representative
Crunch Fitness
03.2025 - Current
- Welcomed members and processed memberships while maintaining facility cleanliness and exceptional service.
- Monitored facility security, managed member database, and executed daily cash transactions accurately.
- Promoted gym’s brand by marketing memberships, personal training packages, and wellness services.
- Enhanced brand visibility through community outreach, local events, and social media engagement.
- Established strong client relationships via personalized tours, fitness consultations, and outstanding service.
- Exceeded monthly membership and referral goals, driving sales while ensuring positive member experiences.
- Collaborated with trainers and management to align marketing strategies with customer needs.
- Created welcoming atmosphere for diverse members while managing priorities and delivering consistent excellence.
SANTA HELPER/PHOTOGRAPHER
VIP PHOTOS
11.2024 - 12.2024
- Assisted in managing photo sessions, enhancing customer satisfaction through engaging interactions.
- Captured memorable holiday moments, improving client retention and repeat business.
- Utilized photography skills to produce high-quality images, boosting sales and customer referrals.
- Collaborated with team to streamline operations, ensuring efficient workflow and reduced wait times.
- Orchestrated seamless photo sessions with multiple team members during peak holiday periods, maintaining high service standards and customer satisfaction.
PERSONAL CARE ASSISTANT
Care Advantage
04.2024 - 11.2024
- Assist clients with daily activities, enhancing independence and quality of life.
- Provide personalized assistance to diverse clients, focusing on enhancing daily living activities while promoting dignity and independence.
- Monitor and document client health status, maintain accurate care records, and implement tailored support plans to meet individual needs.
- Partner with healthcare teams to deliver comprehensive care solutions, ensuring optimal client comfort and well-being.
- Drive positive health outcomes through proactive care strategies, timely interventions, and consistent support for daily activities.
WAREHOUSE ASSOCIATE
Bausch & Lomb
12.2023 - 06.2024
- Managed warehouse inventory systems and coordinated shipments, ensuring accurate stock levels and timely order processing while maintaining safety protocols.
- Partnered with cross-functional teams to improve warehouse efficiency, implemented new organization methods, and supported daily operations.
- Monitored inventory levels, conducted cycle counts, and resolved discrepancies to maintain optimal stock levels and minimize errors.
- Developed automated tracking system for inbound shipments, reducing processing time and minimizing documentation errors while maintaining compliance standards.
Education
EC GLASS HIGH SCHOOL
Lynchburg, VA05.2022
Skills
- Service delivery and support
- Analytical problem solving
- Sales assistance
- Care coordination
- Detail-oriented approach
- Effective organization
- Multitasking abilities
- Data management
- Client relationship building
- Photography expertise
- Retention strategies for customers
- Efficient time management
Timeline
Key Holder/Assistant Manager
Claire’s
06.2025 - Current
Brand Ambassador/Sales Representative
Crunch Fitness
03.2025 - Current
SANTA HELPER/PHOTOGRAPHER
VIP PHOTOS
11.2024 - 12.2024
PERSONAL CARE ASSISTANT
Care Advantage
04.2024 - 11.2024
WAREHOUSE ASSOCIATE
Bausch & Lomb
12.2023 - 06.2024
EC GLASS HIGH SCHOOL
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