Janae DePriest
Chester,VA
Summary
Compassionate and motivated Human Services student pursuing an Associate of Applied Science degree. Strong communication, organizational, and active listening skills with a passion for supporting individuals and connecting clients to resources. Dependable team player eager to continue learning and growing within the human services field.
Overview
9
9
years of professional experience
Work History
Insurance Agent
Progressive
10.2023 - 03.2025
- Guided clients through insurance options, ensuring understanding of coverage and benefits.
- Developed tailored insurance solutions to meet diverse client needs and preferences.
- Managed policy renewals and adjustments, maintaining high levels of customer satisfaction.
- Collaborated with underwriting teams to streamline risk assessment processes for improved efficiency.
- Finalized sales and collected necessary deposits.
- Collected premiums on or before effective date of coverage.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Managed approximately 60 incoming calls per day from customers.
Graphic Designer
US Army
11.2017 - 08.2023
- Developed creative design for print materials, brochures, banners and signs.
- Coordinated, created and scheduled content, designs and periodic updates to company website.
- Created digital image files for use in digital and traditional printing methods.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Applied creative expertise to present marketing concepts.
- Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
- Worked with Adobe Creative Cloud such as Photoshop, Illustrator and Indesign.
- Produced over 200 graphic design illustrations for First Special Forces Group (Airborne).
- Met with customers to present mockups and collect information for adjustments.
Manager
Stevie B's Pizza
08.2016 - 11.2017
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Matoaca High School
Chesterfield, VAAssociate of Applied Science - Human Services
J. Sargeant Reynolds Community College
Henrico, VA 05-2027
Skills
- Behavioral observation
- Customer service
- Microsoft Office Expertise
- Critical Thinking
- Active listening
- Organizational skills
- Excellent communication
- Empathy
Timeline
Insurance Agent
Progressive
10.2023 - 03.2025
Graphic Designer
US Army
11.2017 - 08.2023
Manager
Stevie B's Pizza
08.2016 - 11.2017
High School Diploma -
Matoaca High School
Associate of Applied Science - Human Services
J. Sargeant Reynolds Community College
Skills
- Active Listening
- Communications Skills
- Empathy
- Conflict Resolution
- Behavioral observation
- Customer Service
- Documentation & Record Keeping
- Leadership
- Team Collaboration