Janet Crespo
Virginia Beach
Summary
Professional asset protection specialist with strong focus on risk management and loss prevention. Skilled in developing and implementing security protocols, conducting investigations, and ensuring regulatory compliance. Known for fostering collaborative team environments, adapting to changing needs, and consistently achieving measurable results. Recognized for excellent communication, problem-solving abilities, and unwavering commitment to organizational safety and integrity.
Wicklander trained in investigations.
Overview
14
14
years of professional experience
Work History
Office Manager
Arbor Artist of America Inc.
02.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Loss Prevention Manager
Kohl's
03.2018 - 01.2022
- Developed and implemented loss prevention strategies resulting in reduced shrinkage levels across multiple locations.
- Conducted comprehensive risk assessments to identify vulnerabilities within operational processes and retail environments.
- Trained and mentored loss prevention teams, enhancing their skills in theft deterrence and incident response protocols.
- Collaborated with law enforcement to investigate theft incidents, facilitating timely resolution and recovery of stolen merchandise.
- Analyzed store performance data to identify trends, driving improvements in inventory management and security measures.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
- Oversaw inventory tracking procedures, making certain accurate record-keeping was maintained consistently across all departments.
Asset Protection Manager
Macy's
04.2011 - 01.2018
- Ensured accurate reporting of all asset protection-related metrics by regularly auditing store records and maintaining up-to-date documentation.
- Delivered comprehensive training programs for new hires focused on core loss prevention principles and company-specific policies/procedures relevant to their roles within the organization.
- Reduced inventory shrinkage through effective surveillance, loss prevention programs, and staff training on theft prevention techniques.
- Collaborated with store managers to develop customized action plans for addressing unique asset protection challenges at each location.
- Analyzed data from various sources to identify trends in theft or loss and implemented targeted solutions to address specific issues.
- Developed strong relationships with local law enforcement agencies to facilitate cooperation during investigations and enhance overall district security.
- Conducted thorough investigations into incidents of theft, fraud, or other criminal activity, resulting in successful resolution and reduced losses.
Education
Business Management
Old Dominion University
Norfolk, VA06-1990
Skills
- Internal audits
- Incident reporting
- Investigation techniques
- Security management
- Loss prevention strategies
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Team leadership
- Adaptability and flexibility
Timeline
Office Manager
Arbor Artist of America Inc.
02.2022 - Current
Loss Prevention Manager
Kohl's
03.2018 - 01.2022
Asset Protection Manager
Macy's
04.2011 - 01.2018
Business Management
Old Dominion University
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