Janet Sweeney
Norfolk
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Financial Technician
Department of Defense/TSC Norfolk
Norfolk
04.2023 - Current
- Analyze financial data to identify transactional errors.
- Utilize military pay systems to examine, verify, maintain/reconcile member’s records, and/or prepare and analyze reports.
- Performs auditing services for pay transactions in accordance with procedures and provisions of statutes, precedent decisions, regulations and policies.
- Conduct research to resolve financial or informational discrepancies.
- Examine documents for accuracy and assuring compliance with DOD regulations.
- Use multiple financial management systems to amend data for customer excellence.
- Resolved customer issues by initiating and following up on outstanding actions (Tier II tickets) to enhance service delivery.
- Managed military separations and payment postings during furlough to maintain operational efficiency.
- Prepare documents for release by the designated authority to process active duty pay entitlement actions.
- Training new employees in rules for approving E503 and creating worksheets for member’s final pay.
- Processed payments for transgender sailors.
- Honored as Civilian of the Quarter by TSC and NPPSC for exemplary contributions.
Travel auditor
PDS OCEANA
Virginia Beach
04.2021 - 04.2023
- Process and Audit travel vouchers according to the JTR to ensure all travel claims get released to get the member paid quickly and correctly.
- Lead a team of 4 to be the top performers in the travel department month after month.
- Provided training to 15 new employees and 5 military personnel in travel claims.
- Provided training on PCS and reserve claims to enhance staff proficiency.
- Manage the collection, analysis and verification of managerial payroll information to detect fraud and/or unethical practices.
- Reviewed and verified LH (banking account) to ensure payment goes to correct account.
- Performing or supervising work to establish, maintain, correct, and close pay accounts for active, reserve, or retired armed forces personnel and their annuitants.
- Updated LOA in IATS to ensure accurate financial records.
- Provided HR support to specialists and supervisors, facilitating effective personnel management.
Human Resources Assistant
PSD NORFOLK
Norfolk
05.2019 - 04.2021
- Processed Permanent Change of Station (PCS) and Reserves transfer and separation orders, delivering military pay and personnel services to all Navy personnel, including transportation, travel processing, reimbursement, and settlement services.
- Provide outstanding services while communicating through use of Transaction Online Processing System (TOPS). I update, inquire and process personnel and disbursing actions through Navy Standard Integrated Personnel System (NSIPS) and verify information through Master Military Pay Account (MMPA).
- Process personnel actions according to regulations.
- Analyze member's documents to determine pay entitlements.
- Correct pay accounts according to regulations.
- Resolved discrepancies in pay accounts by identifying and correcting incomplete or conflicting information.
- Recorded member travel details into WINIATS (Integrated Transaction Service) in compliance with JTR regulations.
Bowling Center Manager
MWR- Morale, Welfare and Recreation
Norfolk
12.2013 - 08.2018
- Resolved customer inquiries and complaints, enhancing customer satisfaction and retention.
- Supervised employee performance, ensuring efficient operations and adherence to standards.
- Maintained a yearly budget according to MWR and the bowling center.
- Managed inventory for food, bar, and pro shop supplies, optimizing stock levels and availability.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Use computers for various applications, such as database management or word processing.
- Train and assist staff with computer usage.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Education
Skills
- Disbursing system
- Electronic Service Record (ESR)
- Milpay repository
- Workload operations systems
- Online processing system
- Financial analysis
- Workforce management
- Microsoft Office
- Problem solving
- Effective communication
Certification
- FM CERTIFICATION
Accomplishments
- Civilian of the Quarter for TSC
- Civilian of the Quarter for NPPSC
Timeline
Lead Financial Technician
Department of Defense/TSC Norfolk
04.2023 - Current
Travel auditor
PDS OCEANA
04.2021 - 04.2023
Human Resources Assistant
PSD NORFOLK
05.2019 - 04.2021
Bowling Center Manager
MWR- Morale, Welfare and Recreation
12.2013 - 08.2018