Janet Torres Flores
Manassas
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Pursuing flexible part-time employment with weekend and evening shift options. In person or in a remote work environment
Overview
5
5
years of professional experience
Work History
Concierge
Arbor Terrace Sudley Manor
07.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Entered work orders for housekeeping, pest control and maintenance issues.
- Managed guest check-ins and check-outs, ensuring a seamless experience.
- Supported administrative tasks, including data entry and filing confidential documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Crew member
Flynn Restaurant Group
08.2021 - 08.2025
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operation throughout the day.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
High school Diploma -
Osbourn High School
Skills
- Guest service management
- Front desk operations
- Customer relationship management
- Administrative support
- Data confidentiality
- Multitasking and organization
- Team collaboration
- Telephone etiquette
- Highly adaptable
Personal Information
Date of Birth: 07/10/04
Timeline
Concierge
Arbor Terrace Sudley Manor
07.2025 - Current
Crew member
Flynn Restaurant Group
08.2021 - 08.2025
High school Diploma -
Osbourn High School