Janie Sparks
Mechanicsville
Summary
Dynamic professional with extensive experience in hospitality and customer service, notably as Supervisor of Housekeeping at Sleep Inn Hotel. Proven track record in training and mentoring staff, enhancing guest relations, and implementing effective inventory management systems. Skilled in cleaning and sanitation, ensuring high standards of quality and safety.
Overview
13
13
years of professional experience
Work History
Supervisor of Housekeeping
Sleep Inn Hotel
03.2022 - 02.2025
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and protocols.
- Trained and mentored new staff on effective cleaning techniques and safety procedures.
- Implemented inventory management system for tracking cleaning supplies and equipment usage.
- Conducted regular inspections of guest rooms and common areas to maintain quality standards.
- Developed and scheduled staff assignments to optimize workflow efficiency and coverage.
Ride Supervisor
Kings Dominion Amusement Park
04.2015 - 11.2018
- Supervised daily operations of rides, ensuring compliance with safety protocols and regulations.
- Trained and mentored staff, enhancing team performance and operational efficiency.
- Implemented process improvements that reduced wait times and increased guest satisfaction.
- Conducted regular inspections of equipment, ensuring optimal functionality and safety standards.
- Coordinated emergency response procedures, maintaining a safe environment for guests and staff.
Key Holder
Dollar General Store
05.2012 - 01.2015
- Supervised daily store operations to ensure optimal performance and customer satisfaction.
- Trained and mentored new team members on store policies and procedures.
- Managed cash handling processes, ensuring accuracy during transactions and deposits.
- Maintained inventory levels through regular stock checks and restocking initiatives.
- Implemented merchandising strategies to enhance product visibility and sales potential.
Education
VRCHS
Glen Allen, VASkills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest relations
- Customer service-focused
Timeline
Supervisor of Housekeeping
Sleep Inn Hotel
03.2022 - 02.2025
Ride Supervisor
Kings Dominion Amusement Park
04.2015 - 11.2018
Key Holder
Dollar General Store
05.2012 - 01.2015
VRCHS
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