Janiel Toledo Ramos
Winchester
Summary
Assisted in optimizing product displays to enhance customer interaction and drive sales growth. Supported inventory management by analyzing market trends to maintain appropriate stock levels. Collaborated effectively with team members to implement creative visual merchandising strategies
Assisted team members in driving sales and improving product displays. Supported collaboration efforts to meet shared objectives and adjust strategies for changing retail environments. Contributed to inventory management and visual merchandising projects with reliability and adaptability.
Overview
7
7
years of professional experience
Work History
Mobile Retail Merchandiser
CROSSMARK
07.2025 - Current
- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Collaborated with cross-functional teams to execute promotional campaigns and seasonal displays.
- Conducted regular store audits to assess compliance with merchandising standards and guidelines.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
- Answered customer questions regarding store merchandise, department information, and pricing
MST
Lowes
09.2022 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Cashier
Walmart
10.2021 - 05.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained clean and organized checkout area to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and best practices.
Guest Advocate
Target
10.2018 - 06.2021
- Processed customer transactions efficiently using POS systems
- Maintained accurate cash drawer and reconciled daily sales
- Provided exceptional customer service, resolving inquiries and issues
- Trained new team members on operational procedures and best practices
- Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
James Wood High School
Winchester, Va2020
Skills
Bilingual
Spanish
Time Management
Customer Service
Typing
Guest Services
Pallet Jack
Mac OS
Computer Skills
Electric Pallet Jack
Planograms
Cash Handling
Cleaning Experience
English
Retail Sales
Communication Skills
Cashiering
Visual merchandising
Merchandise planning
Plan-o-gram creation
Event promotion
In-store support
Customer service
Time management
Inventory management
Decision-making
Teamwork and collaboration
Critical thinking
Staff training
Multitasking
Reliability
Languages
Spanish
Native or Bilingual
Timeline
Mobile Retail Merchandiser
CROSSMARK
07.2025 - Current
MST
Lowes
09.2022 - 05.2025
Cashier
Walmart
10.2021 - 05.2022
Guest Advocate
Target
10.2018 - 06.2021
High School Diploma -
James Wood High School