Summary
Overview
Work History
Education
Skills
Timeline
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Jaqueline Gomez-Macedo

Jaqueline Gomez-Macedo

Student At J. Sargent Reynolds Community College
Richmond

Summary

Enthusiastic and customer-focused restaurant hostess with hands-on experience in fast-paced dining environments. I like helping my coworkers to ensure smooth service and exceptional guest experiences. Currently pursuing an Associate Degree in Culinary Arts, combining practical hospitality skills with formal culinary training to build a well-rounded career in the food and beverage industry.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Restaurant Hostess

Restaurant
04.2023 - Current
  • Provided exceptional service through friendly interactions with customers, answering questions, and addressing concerns.
  • Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
  • Checked in with servers to confirm preparedness before seating customers.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs, seamlessly.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guests' needs and resolve problems.

Education

Associate Degree in Culinary Arts - Culinary Arts

J. Sargeant Reynolds Community College
Richmond, VA
05.2001 -

High School Diploma -

Richmond High School For The Arts
Richmond, VA
05.2001 -

Skills

  • Basic electrical, sheetrock, and installation
  • Speak and understand informal Spanish

    • Hospitality management

    Dining customer service

    Reservation planning

    Waitlist management

    Dining crew workflow optimization

    Take-out service

    Guest seating rotation

    Cleaning and sanitation

    Guest seating

    Restroom servicing

Timeline

Restaurant Hostess

Restaurant
04.2023 - Current

Associate Degree in Culinary Arts - Culinary Arts

J. Sargeant Reynolds Community College
05.2001 -

High School Diploma -

Richmond High School For The Arts
05.2001 -

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Jaqueline Gomez-MacedoStudent At J. Sargent Reynolds Community College