Jararie Knight
Chesapeake
Summary
Results-driven individual with a strong background in customer service and team collaboration. Skilled in problem solving and conflict resolution, consistently contributing innovative ideas to improve team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Commercial waterman
Wickers Crab pot Seafood
Chesapeake
07.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Great Bridge High School
Chesapeake, VA06-2023
Skills
- Customer service
- Product knowledge
- Problem solving
- Team collaboration
- Performance improvement
- Effective communication
- Conflict resolution
- Decision making
- Active listening
- Initiative taking
- Analytical thinking
- Friendly, positive attitude
- Training & Development
References
References available upon request.
Timeline
Commercial waterman
Wickers Crab pot Seafood
07.2021 - Current
High School Diploma -
Great Bridge High School