Jarren Hansen
Springfield
Summary
Adaptable individual with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Personable and watchful individual possessing great communication and leadership abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Planet Fitness
Springfield, VA
03.2023 - 07.2024
- Managed daily operations of the store, including scheduling, inventory keeping, supervising staff, and handling customer complaints.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained as well as keeping equipment functional.
- Created promotional campaigns to increase store traffic and generate revenue.
- Provided training and guidance, to staff members on proper procedures and policies.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Trained 29 Employees
- Received Employee of the Month Several Occasions
- As Assistant General Manager achieved #1 ranked gym in the region for cleanliness
Lead Soccer Referee
Metro DC State Referee Program
Springfield, VA
06.2020 - Current
- Ensured compliance with all applicable rules and regulations of the game.
- Monitored player conduct to ensure fair play and safety.
- Communicated effectively with coaches, players, and officials.
- Managed game flow, timekeeping, and match records.
- Assisted in resolving conflicts between players or teams when necessary.
Education
Aerospace Pro-Pilot Concentration
Middle Tennessee State University
High School Diploma - undefined
Homeschooled
Springfield05.2023
Skills
- Handling Complaints
- Teamwork and Collaboration
- CPR Certified
- Strong Work Ethic
- Customer Service
- Decision-Making
- Effective Communication
- Professionalism
- Leadership qualities
- Mental toughness
- Emotional control
Certification
- CPR and AED Certified
- Soccer Refereeing License
- Private Pilot License (107.1 Hours Flight Time)
Timeline
Assistant General Manager
Planet Fitness
03.2023 - 07.2024
Lead Soccer Referee
Metro DC State Referee Program
06.2020 - Current
High School Diploma - undefined
Homeschooled
Aerospace Pro-Pilot Concentration
Middle Tennessee State University