Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Education and Training
Generic

Jarren Heitter

Lynchburg

Summary

Hardworking employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced with implementing behavior intervention plans to support client development. Utilizes data collection and analysis to inform strategies and improve outcomes. Track record of effective communication with clients and team members to achieve therapeutic goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Autism Center of Illinois-Sauk Valley
12.2024 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.

Office Assistant

University of Tennessee at Knoxville
08.2022 - 05.2023
  • Answered phone calls and welcomed visitors.
  • Conducted office inventory checks and requested restock of supplies.
  • Dispersed incoming mail to correct recipients throughout office.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.

Hospitality Aide

Oregon Living and Rehabilitation Center
03.2020 - 05.2021


  • Helped families understand nature of disease or disability to provide shoulder to lean on during distressing times.
  • Assisted guests by promptly responding to questions, requests and concerns.
  • Answered calls to the facility and transfered them to the correct individuals/department.
  • Minimized risks to guests by strictly following sanitizing procedures for different areas.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Education

Bachelor of Arts - Psychology

The University of Tennessee - Knoxville
Knoxville, TN
12-2024

Skills

  • Office Administration
  • Scheduling
  • Customer Service
  • Call Handling
  • Mail Handling
  • Inventory Management
  • Appointment Scheduling
  • Supply Restocking
  • Janitorial Duties
  • Applied behavior analysis
  • Social skills development

Certification

  • RBT - Registered Behavior Technician
  • CPR Certification
  • Driver's License

Languages

Spanish
Elementary
German
Limited

Timeline

Registered Behavior Technician

Autism Center of Illinois-Sauk Valley
12.2024 - Current

Office Assistant

University of Tennessee at Knoxville
08.2022 - 05.2023

Hospitality Aide

Oregon Living and Rehabilitation Center
03.2020 - 05.2021

Bachelor of Arts - Psychology

The University of Tennessee - Knoxville

Education and Training

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Jarren Heitter